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Date: Thu, 18 Nov 2021 15:08:52 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: Rob Aldridge <raldri@hotmail.co.uk>
Subject: Re: Express Music Enquiry - 4674
In-Reply-To: <DB9PR03MB7323BA9FD8FF197AE55BFF78929B9@DB9PR03MB7323.eurprd03.prod.outlook.com>
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 <a136b8ecd16c2d60c7ed358694e7c1cb@expressmusic.co.uk>
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Message-ID: <501018f803caa012e3125374b1b3a011@expressmusic.co.uk>
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Hi Rob,

Not a problem at all, we always do our best to be as helpful as we can.

Just spoken to Fender and for a new order on any finish of the Player 
Duo Sonic HS it will be with us April next year at the earliest. We are 
taking most dates with a pinch of salt as we have experienced many 
delays so far this year.

If you're not in a rush and would like us to put one on order for you, 
give us a buzz or drop by the shop. We just ask for a 10% deposit to get 
the ball rolling.

Kind Regards,
Harriet

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 18/11/2021 15:01, Rob Aldridge wrote:
> Hi Harriet,
>
>  Thanks for getting back to me so quickly! Excellent customer 
> service!
>
>  Thanks for pointing me in the right direction for a repair. I'll get 
> in touch.
>
>  Yes the Mustang Micro does seem popular from what I can see. Seems
> like the perfect way to practice without waking the kids!
>
>  The model I would be after is a Fender player duo sonic HS in
> crimson. Do you know when they would be available? I'm not looking to
> get it immediately so wouldn't mind waiting and supporting a local
> store.
>
>  Many thanks
>
>  Rob
>
> Get Outlook for Android [1]
> -------------------------
>
> FROM: Express Music <coventry@expressmusic.co.uk>
>  SENT: Thursday, November 18, 2021 2:30:14 PM
>  TO: raldri@hotmail.co.uk <raldri@hotmail.co.uk>
>  SUBJECT: Re: Express Music Enquiry - 4674
>
> Hi Rob,
>
>  Thanks for getting in touch. It's good to hear you're getting back 
> into
>  playing.
>
>  We no longer do any customer repair work here as we are simply too 
> busy
>  working on our own incoming and outgoing guitars. The nearest person 
> to
>  us is John at Noiseworks in Coventry.
>
>  The Fender Mustang Micro amps are proving to be a very popular 
> release.
>  We had 6 in last week and they've all sold already. We do have more 
> on
>  order with Fender but the eta is May next year.
>
>  As with most industries after a challenging year, we are 
> experiencing
>  great difficulty getting stock from our suppliers. We are still 
> waiting
>  for guitars we ordered last June!
>
>  Currently we have one player Jaguar in stock which you can view in 
> the
>  link below. We have just checked with Fender and they have no other
>  player Jaguars or Duo Sonics in stock and most likely won't till the
>  second half of next year. If there is a particular model you have 
> your
>  eye on, let us know and we can try and get a more accurate eta. The
>  general rule is a 6 month wait or more at the moment.
>
> 
> https://www.expressmusic.co.uk/products.asp?code=321297&name=fender-player-series-jaguar-black-pau-ferro
> [2]
>
>  If you do want to come and give the Player Jaguar a try out, just 
> let
>  us know and we can book you in for an appointment.
>
>  Kind Regards,
>  Harriet
>
>  Express Music
>  196 - 204 Binley Road
>  Coventry
>  CV3 1HG
>
>  On 18/11/2021 14:12, raldri@hotmail.co.uk wrote:
>  > Name: Rob Aldridge
>  >
>  > Email: raldri@hotmail.co.uk
>  >
>  > Enquiry: Hi,
>  >
>  > I've recently started guitar after a ten year break and am 
> interested
>  > in having my old guitar serviced. It's in okay shape but the
>  > intonation is way out and probably needs a bit of TLC.
>  >
>  > Do you offer these services at your shop? If so what is the rate?
>  >
>  > Would also be interested in a headphone amp. Do you plan on 
> stocking
>  > the fender mustang micro at all?
>  >
>  > Would also be looking at purchasing a fender player duo sonic or
>  > jaguar after Christmas, do you stock these at all?
>  >
>  > Kind regards
>  > Rob
>
>
>
> Links:
> ------
> [1] https://aka.ms/AAb9ysg
> [2]
> 
> https://www.expressmusic.co.uk/products.asp?code=321297&amp;name=fender-player-series-jaguar-black-pau-ferro