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Date: Thu, 25 Jun 2020 11:55:35 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Amandip Singh <amandip.singh@fedex.com>
Subject: RE: [EXTERNAL] Help needed please
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Morning Amandip,

Please can you give us a call today we have an issue we need your help 
with
02476635766


Kind Regards,
Harriet

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 28/04/2020 15:59, Amandip Singh wrote:
> Hello
>
> Due to being signed under TNT you will not be able to receive FEDEX
> stationary yet
>
> What exactly do you require?
>
> Thank you
>
> Kind Regards
>
> Amandip Singh
> Inside Sales Representative
> FedEx Express Europe
>  
> Sales Office:  +44 (0) 8456 010724
> Internet:          fedex.com/gb
>
> FedEx truly values and acts on all customer feedback. If you have any
> comment that you would like to make regarding FedEx Customer
> Experience or my performance, please feel free to contact my manager,
> Sarah O’Donnell sarah.odonnell@fedex.com
>
> -----Original Message-----
> From: Express Music [mailto:coventry@expressmusic.co.uk]
> Sent: Tuesday, April 28, 2020 2:23 PM
> To: Amandip Singh <amandip.singh@fedex.com>
> Subject: RE: [EXTERNAL] Help needed please
>
> Thanks for getting back to me Amandip.
>
> The name is Phil Graham
> Email: coventry@expressmusic.co.uk (same one)
>
> The TNT stationary site doesn't offer boxes which is why I was
> wondering if we could get any Fed Ex stationary as I know they 
> provide
> boxes?
>
>
> ---
> Regards
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
> On 28/04/2020 14:15, Amandip Singh wrote:
>> Hello
>>
>> I can surely get the account name changed - can I please get the 
>> full
>> name and an email address for the main point of contact
>>
>> To order supplies you will have to visit the online platform - under
>> stationary and you will be able to see what is offered
>>
>>
>> Thank you
>>
>> Kind Regards
>>
>> Amandip Singh
>> Inside Sales Representative UK
>> FedEx Express Europe
>>  
>> Sales Office:  +44 (0) 8456 010724
>> Internet:          http://fedex.com/gb
>>
>> 'FedEx and TNT truly values and acts upon all customer feedback. If
>> you have any comment that you would like to make regarding FedEx and
>> TNT customer experience or about my performance please feel free to
>> contact my manager, Sarah O’Donnell on sarah.odonnell@fedex.com
>>
>>
>> -----Original Message-----
>> From: Express Music [mailto:coventry@expressmusic.co.uk]
>> Sent: Tuesday, April 28, 2020 12:05 PM
>> To: Amandip Singh <amandip.singh@fedex.com>
>> Subject: [EXTERNAL] Help needed please
>>
>> Hi Amandip,
>>
>> Please can you help me with a few things today?
>>
>> 1. The contact name for our despatches is Ollie. He won't actually 
>> be
>> here for the foreseeable future so please can you change the name on
>> our account to Phil or Harriet.
>> 2. We require some boxes to put our shipments in. I spoke to the TNT
>> customer service department this morning and they don't provide 
>> boxes,
>> just envelopes? I was advised that Fed Ex have plenty of boxes. Is
>> this something we can order please?
>>
>> Kind Regards,
>> Harriet
>>
>> Express Music
>> 196 - 204 Binley Road
>> Coventry
>> CV3 1HG