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Date: Thu, 02 Apr 2026 11:12:26 +0100
From: hello@expressmusic.co.uk
To: steelfish44@gmail.com
Subject: Re: FedEx proof of delivery and GPS delivery coordinates
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Hi Joe,

That's not great, Phil's on the phone to them, we'll let you know as 
soon as we get some news.

Kind regards.
Tim.

On 2026-04-01 18:54, Joe Harrison wrote:
> Hi Phil,
> 
> I have some what's probably bad news for the pair of us. I took a trip
> to those coordinates and 23 Maybank Rd (it is just a few mins drive
> from my house - about the length of time between my 'it's been signed
> for notification' and our phone call earlier in fact).
> 
> I knocked on the door and asked politely for my parcel and asked if
> they had received anything today. The kind people at 23 flatly denied
> having received any parcels today and certainly didn't have mine. I
> left.
> 
> I'd left their parcel in my car to do a swap in the event that they'd
> give me my parcel, I still have it.
> 
> I've attached a pic of the house, geo-tagged. Not sure if that is
> going to be of any use to Fedex or speed things up, but at this stage
> the chances of either of us getting that strat is pretty negligible
> given the response of the people at Maybank Rd.
> 
> Absolutely not your fault as I know Fedex are 100% to blame and
> incompetent - but I'd really appreciate you harassing Fedex so they do
> admit their mistake, pay you the insured value so I can get a refund.
> Any evidence/ring footage etc you need to support that just let me
> know and I'll do whatever is needed for you.
> 
> Thanks in advance.
> Joe
> 
> On Wed, 1 Apr 2026 at 15:41, <hello@expressmusic.co.uk> wrote:
> 
>> Good work detective Joe!
>> 
>> We will keep you updated.
>> 
>> On 2026-04-01 15:39, Joe Harrison wrote:
>>> Just figured out how to get my long/lat as well. Hopefully there
>> will
>>> be no argument from Fedex that they've made a mistake (I also have
>>> Ring camera capturing when they've delivered the other guy's
>> parcel to
>>> me). Some more ammunition for you.
>>> 
>>> And here's my front door (attached).
>>> 
>>> On Wed, 1 Apr 2026 at 15:22, <hello@expressmusic.co.uk> wrote:
>>> 
>>>> Hi Joe,
>>>> 
>>>> Just spoken with FedEx and they are on the case as a matter of
>>>> urgency
>>>> which is great.
>>>> 
>>>> Please can you let me know the tracking number on the parcel you
>>>> received from FedEx today?
>>>> 
>>>> Kind Regards,
>>>> Phil
>>>> Express Music
>>>> 
>>>> -------- Original Message --------
>>>> Subject: FedEx proof of delivery and GPS delivery coordinates
>>>> Date: 2026-04-01 15:07
>>>> From: hello@expressmusic.co.uk
>>>> To: steelfish44@gmail.com
>>>> 
>>>> Hi Joe,
>>>> 
>>>> Thanks for the call just now.
>>>> 
>>>> These are the coordinates that FedEx are saying it was delivered
>>>> too:
>>>> 53°40'3.4"N, 1°28'47.1"W
>>>> 
>>>> We have just opened a FedEx case to say it is missing. Case
>> number:
>>>> C-233700733
>>>> 
>>>> Let's hope this one is resolved smoothly!
>>>> 
>>>> We are at the shop till 5pm if you need us, just call me.
>>>> 
>>>> Phil
>>>> Express Music