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Date: Wed, 02 Mar 2022 11:21:59 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Cobain Jag
In-Reply-To: <MY3GMXY0XK_621f4a39f1a1f_453fa9b34cb96c3222b1_sprut@zendesk.com>
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Great, thank you George for organizing that so quickly!


Regards

Tim.
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 02/03/2022 10:43, George Luker (Support) wrote:
> ##- Please type your reply above this line -##
>
>  GEORGE LUKER (Fender Musical Instruments)
>
>  Mar 2, 2022, 10:43 GMT
> Hi Tim,
>  
> Just to let you know I've got a spare arm and tools going out today
> in the post for you.
>
> Feel free to get in touch with any questions or concerns.
>  
> All the best,
>
> George - Customer Service
>
>  COVENTRY RETURNS
>
>  Feb 25, 2022, 16:22 GMT
>
> Hi George,
>
> Ok, yes please, that's fine
>
> Regards
>
> Tim.
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
>  GEORGE LUKER (Fender Musical Instruments)
>
>  Feb 25, 2022, 16:03 GMT
> Hi Tim,
>  
> Thanks for reporting this to us.
>  
> I can certainly put in a parts request for a spare trem arm and
> adjustment wrenches, but it may be worth noting that fewer and fewer
> of our guitars are shipping with physical documents these days as all
> manuals/warranty info is readily available from our site.
>  
> Let me know if that's OK and I'll see if we have some spare bits in 
> the office.
>  
> All the best,
>
> George - Customer Service
>
>  COVENTRY RETURNS
>
>  Feb 25, 2022, 14:39 GMT
>
> Hi,
>
> We have just sold our Cobain Jag S/N MX21526360 and realized there
> isn't any paperwork, allen keys, or term arm in the gig bag or box?
> Can we get some replacements, please?
>
> Regards
>
> Tim.
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
> Your request (438784) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
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> Estate, East Grinstead, West Sussex, RH19 1QZ
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> Grinstead, West Sussex, RH19 1QZ
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>
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