MIME-Version: 1.0
Date: Wed, 06 Nov 2024 11:16:44 +0000
From: hello@expressmusic.co.uk
To: Adam Kibble <kibbleadam@gmail.com>
Subject: Re: Express Music Enquiry - 5737
In-Reply-To: <FB9CB898-DBCE-4A6D-8AC2-8239A9A0A735@gmail.com>
References: <8d6e6fa0a301ac9bc63203f5c5c80d7e@expressmusic.co.uk>
 <FB9CB898-DBCE-4A6D-8AC2-8239A9A0A735@gmail.com>
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Morning Adam,

I hadn't put two and two together yesterday otherwise I would've 
mentioned your Ibanez repair. Tim has seen John and sorted it all out 
along with a load of other little jobs he's done for us while we've been 
away. Glad you got it sorted and apologies again for the faff.

Hope you are keeping well and the business is still growing well for 
you.

Kind Regards,
Harriet
Express Music

On 2024-11-05 18:58, Adam Kibble wrote:
> Hey team,
> 
> Don’t worry, I actually found the receipt in my original Taylor hard
> case! Lucky find.
> 
> John’s (Noiseworks) given me a quote for the insurance company aswell,
> so if all goes well I’ll be stopping by to check out a new acoustic in
> the near future.
> John also forwarded on the repair for the Ibanez AG85. Think it came
> down to one of the tone nobs in the end so all good.
> 
> Hope you guys had a good break, sorry for all the faff.
> 
> Regards,
> Adam Kibble
> -
> 07972033543
> 
>> On 5 Nov 2024, at 15:29, hello@expressmusic.co.uk wrote:
>> 
>> Hi Adam,
>> 
>> Thanks for getting in touch and we appreciate your patience waiting 
>> for us to return from our holiday.
>> 
>> We will do our best to help but "about 15 years ago" is very vague for 
>> our system and could take days to find haha
>> 
>> Do you know if it was purchased in store or online?
>> 
>> Kind Regards,
>> Express Music
>> 
>>> On 2024-10-15 11:05, kibbleadam@gmail.com wrote:
>>> Name: Adam Stuart Kibble
>>> Address: 114
>>> Hartland Avenue
>>> Postcode: CV2 3ES
>>> Telephone: 07972033543
>>> Email: kibbleadam@gmail.com
>>> Enquiry: Hey team,
>>> I'm trying to get an insurance quote on a guitar that got badly
>>> damaged at our studio a little while back. I think I bought the 
>>> guitar
>>> about 15 years ago from Express. Just wondering if you guys would
>>> still have a record of the purchase I could use. It's a Taylor 314ce
>>> and the purchase would either be under Adam, Gavin, or Vivienne
>>> Kibble.
>>> Thanks.
>>