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Date: Tue, 28 Apr 2020 14:22:58 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Amandip Singh <amandip.singh@fedex.com>
Subject: RE: [EXTERNAL] Help needed please
In-Reply-To: <BYAPR12MB30158F9E4787764164B452D4E4AC0@BYAPR12MB3015.namprd12.prod.outlook.com>
References: <a180b8dc82abbb139585d8dcfd30040d@expressmusic.co.uk>
 <BYAPR12MB30158F9E4787764164B452D4E4AC0@BYAPR12MB3015.namprd12.prod.outlook.com>
Message-ID: <35bd70cebc44ef260de2475a8c271f03@expressmusic.co.uk>
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Thanks for getting back to me Amandip.

The name is Phil Graham
Email: coventry@expressmusic.co.uk (same one)

The TNT stationary site doesn't offer boxes which is why I was 
wondering if we could get any Fed Ex stationary as I know they provide 
boxes?


---
Regards

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 28/04/2020 14:15, Amandip Singh wrote:
> Hello
>
> I can surely get the account name changed - can I please get the full
> name and an email address for the main point of contact
>
> To order supplies you will have to visit the online platform - under
> stationary and you will be able to see what is offered
>
>
> Thank you
>
> Kind Regards
>
> Amandip Singh
> Inside Sales Representative UK
> FedEx Express Europe
>  
> Sales Office:  +44 (0) 8456 010724
> Internet:          http://fedex.com/gb
>
> 'FedEx and TNT truly values and acts upon all customer feedback. If
> you have any comment that you would like to make regarding FedEx and
> TNT customer experience or about my performance please feel free to
> contact my manager, Sarah O’Donnell on sarah.odonnell@fedex.com
>
>
> -----Original Message-----
> From: Express Music [mailto:coventry@expressmusic.co.uk]
> Sent: Tuesday, April 28, 2020 12:05 PM
> To: Amandip Singh <amandip.singh@fedex.com>
> Subject: [EXTERNAL] Help needed please
>
> Hi Amandip,
>
> Please can you help me with a few things today?
>
> 1. The contact name for our despatches is Ollie. He won't actually be
> here for the foreseeable future so please can you change the name on
> our account to Phil or Harriet.
> 2. We require some boxes to put our shipments in. I spoke to the TNT
> customer service department this morning and they don't provide 
> boxes,
> just envelopes? I was advised that Fed Ex have plenty of boxes. Is
> this something we can order please?
>
> Kind Regards,
> Harriet
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG