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Date: Mon, 02 Dec 2019 15:13:00 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: gavin fletcher <gavinf@jhs.co.uk>
Subject: JHS RA - 102077
In-Reply-To: <11921ACD5A95D24F90729766A3A983C72150B445@SDC-CLA-EX01.client.aspire>
References: <11921ACD5A95D24F90729766A3A983C72150ADDE@SDC-CLA-EX01.client.aspire>
 <2cd75c416b89a59dcdcb8ff1f0a2ded2@expressmusic.co.uk>
 <11921ACD5A95D24F90729766A3A983C72150AEE0@SDC-CLA-EX01.client.aspire>
 <6b6e61d421170743c8e31d071e4f5a99@expressmusic.co.uk>
 <11921ACD5A95D24F90729766A3A983C72150B445@SDC-CLA-EX01.client.aspire>
Message-ID: <28f51e633047461cfb1e42d66a60f008@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
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Hello

We received this item back from repair today, however, after testing it 
for 5-10 mins it still cuts out, it was fine to start with but then the 
sound just becomes a crackle and then no sound at all.

RA - 102077

---
Regards
Ollie
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 21/11/2019 16:21, gavin fletcher wrote:
> Hi Ollie.
>
> How odd.
> It could be that there is another address label still attached to the
> parcel & DPD may have scanned the wrong one?
> If you could check & remove. I'll rebook another collection for 
> tomorrow.
>
> Kind Regards
> Gavin.
>
> Gavin Fletcher
> Service Department
>
> John Hornby Skewes & Co. Ltd.
> Salem House, Parkinson Approach, Garforth, Leeds LS25 2HR, United 
> Kingdom
>
> +44 (0) 113 2865 381 (Tel)
> +44 (0) 113 2868 515 (Fax)
>
>
>
> Registered office: John Hornby Skewes & Co. Ltd., Salem House,
> Parkinson Approach, Garforth, Leeds, LS25 2HR.
> Registered in England and Wales under No: 863562   VAT Number: 
> GB168841625
>
> This email and any files transmitted with it are confidential and
> intended solely for the use of the individual or entity to whom they
> are addressed. If you have received this email in error please
> notify us and remove it from your system. If you are not the named
> addressee you should not disseminate, distribute or copy this e-mail.
> Any views or opinions presented are only those of the author and
> not those of John Hornby Skewes & Co. Ltd. We have taken precautions
> to minimise the risk of transmitting software viruses. However, we
> cannot guarantee the security of this message and will not be
> responsible for any damages arising as a result of any virus being
> passed on or arising from any alteration of this message by a third
> party. We would advise the recipient(s) to undertake their own virus
> scans prior to opening attachments to this message. Emails may be
> monitored for the purpose of security and staff training. We are
> compliant with GDPR (General Data Protection Regulation) and you can
> view our Privacy Policy at www.jhs.co.uk/privacy-policy Should you
> wish to no longer receive marketing material from JHS please
> email unsubscribe@jhs.co.uk.Cybercrime: Please be aware that there is
> a significant risk posed by cyber fraud, specifically affecting email
> accounts and bank account details. When transferring money to us, it
> is your responsibility to send it to the correct account. Please note
> that our bank account details will NOT change during the course of a
> transaction and if you receive an email to that effect, please 
> contact
> us ​immediately.
>
>
> -----Original Message-----
> From: Express Music [mailto:coventry@expressmusic.co.uk]
> Sent: 21 November 2019 16:16
> To: gavin fletcher
> Subject: RE: JHS RA - 102077
>
> Hi Gavin
>
> This parcel was picked up yesterday and they have brought this back 
> to
> us today, think we need this to be collected again please
>
> ---
> Regards
> Ollie
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
> On 19/11/2019 16:38, gavin fletcher wrote:
>> Thanks Tim.
>>
>> I'll get DPD booked for tomorrow.
>>
>> Kind Regards
>> Gavin.
>>
>> Gavin Fletcher
>> Service Department
>>
>> John Hornby Skewes & Co. Ltd.
>> Salem House, Parkinson Approach, Garforth, Leeds LS25 2HR, United
>> Kingdom
>>
>> +44 (0) 113 2865 381 (Tel)
>> +44 (0) 113 2868 515 (Fax)
>>
>>
>>
>> Registered office: John Hornby Skewes & Co. Ltd., Salem House,
>> Parkinson Approach, Garforth, Leeds, LS25 2HR.
>> Registered in England and Wales under No: 863562   VAT Number:
>> GB168841625
>>
>> This email and any files transmitted with it are confidential and
>> intended solely for the use of the individual or entity to whom they
>> are addressed. If you have received this email in error please
>> notify us and remove it from your system. If you are not the named
>> addressee you should not disseminate, distribute or copy this 
>> e-mail.
>> Any views or opinions presented are only those of the author and
>> not those of John Hornby Skewes & Co. Ltd. We have taken precautions
>> to minimise the risk of transmitting software viruses. However, we
>> cannot guarantee the security of this message and will not be
>> responsible for any damages arising as a result of any virus being
>> passed on or arising from any alteration of this message by a third
>> party. We would advise the recipient(s) to undertake their own virus
>> scans prior to opening attachments to this message. Emails may be
>> monitored for the purpose of security and staff training. We are
>> compliant with GDPR (General Data Protection Regulation) and you can
>> view our Privacy Policy at www.jhs.co.uk/privacy-policy Should you
>> wish to no longer receive marketing material from JHS please
>> email unsubscribe@jhs.co.uk.Cybercrime: Please be aware that there 
>> is
>> a significant risk posed by cyber fraud, specifically affecting 
>> email
>> accounts and bank account details. When transferring money to us, it
>> is your responsibility to send it to the correct account. Please 
>> note
>> that our bank account details will NOT change during the course of a
>> transaction and if you receive an email to that effect, please
>> contact
>> us ​immediately.
>>
>>
>> -----Original Message-----
>> From: Express Music [mailto:coventry@expressmusic.co.uk]
>> Sent: 19 November 2019 16:08
>> To: gavin fletcher
>> Subject: Re: JHS RA - 102077
>>
>> Hi Gavin,
>>
>> Just letting you know the amp is ready for collection.
>>
>> Regards
>>
>> Tim.
>> Express Music
>> 196 - 204 Binley Road
>> Coventry
>> CV3 1HG
>>
>> On 19/11/2019 13:22, gavin fletcher wrote:
>>> PLEASE FIND ATTACHED OUR RETURNS AUTHORISATION AS REQUESTED.
>>>
>>> Please advise us at gavinf@jhs.co.uk when you are ready for your
>>> collection arranging. In order to minimise failed collections we
>>> will
>>> not arrange until we are contacted by yourselves.
>>>
>>> If any item on this returns authorisation has been sold to an
>>> end-user, could you please include a copy of the sales receipt.
>>>
>>> Regards
>>>
>>> Gavin
>>>
>>> GAVIN FLETCHER
>>>
>>> SERVICE DEPARTMENT
>>>
>>>  
>>>
>>> JOHN HORNBY SKEWES & CO. LTD.
>>>
>>> SALEM HOUSE, PARKINSON APPROACH, GARFORTH, LEEDS LS25 2HR, UNITED
>>> KINGDOM
>>>
>>>  
>>>
>>> +44 (0) 113 2865 381 (TEL)
>>>
>>> +44 (0) 113 2868 515 (FAX)
>>>
>>>  This email and any files transmitted with it are confidential and
>>> intended solely for the use of the individual or entity to whom 
>>> they
>>> are addressed. If you have received this email in error please
>>> notify
>>> us and remove it from your system. If you are not the named
>>> addressee
>>> you should not disseminate, distribute or copy this e-mail. Any
>>> views
>>> or opinions presented are only those of the author and not those of
>>> John Hornby Skewes & Co. Ltd. We have taken precautions to minimise
>>> the risk of transmitting software viruses. However, we cannot
>>> guarantee the security of this message and will not be responsible
>>> for
>>> any damages arising as a result of any virus being passed on or
>>> arising from any alteration of this message by a third party. We
>>> would
>>> advise the recipient(s) to undertake their own virus scans prior to
>>> opening attachments to this message. Emails may be monitored for 
>>> the
>>> purpose of security and staff training. We are compliant with GDPR
>>> (General Data Protection Regulation) and you can view our Privacy
>>> Policy at www.jhs.co.uk/privacy-policy Should you wish to no longer
>>> receive marketing material from JHS please email
>>> unsubscribe@jhs.co.uk
>>>
>>>
>>> REGISTERED OFFICE: JOHN HORNBY SKEWES & CO. LTD., SALEM HOUSE,
>>> PARKINSON APPROACH, GARFORTH, LEEDS, LS25 2HR.
>>>
>>> REGISTERED IN ENGLAND AND WALES UNDER NO: 863562   VAT NUMBER:
>>> GB168841625
>>>
>>> CYBERCRIME: Please be aware that there is a significant risk posed
>>> by
>>> cyber fraud, specifically affecting email accounts and bank account
>>> details. When transferring money to us, it is your responsibility 
>>> to
>>> send it to the correct account. Please note that our bank account
>>> details will NOT change during the course of a transaction and if
>>> you
>>> receive an email to that effect, please contact us ​immediately.