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Date: Thu, 02 Jul 2020 16:14:20 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: sue white <soozywhite@hotmail.com>
Subject: Re: L/H Tanglewood
In-Reply-To: <VI1PR07MB58871C0021C92E78D0AF64BED86D0@VI1PR07MB5887.eurprd07.prod.outlook.com>
References: <VI1PR07MB58870032550C57C4E940DD02D8930@VI1PR07MB5887.eurprd07.prod.outlook.com>,<87e5355a49bafbce2a757bdcf9d939c9@expressmusic.co.uk>
<VI1PR07MB588741F864C35A1314D2F8E5D8930@VI1PR07MB5887.eurprd07.prod.outlook.com>,<c79214887ee7730b35d9d77826c88774@expressmusic.co.uk>
<VI1PR07MB58872C0D229FD2DE71E25CADD8910@VI1PR07MB5887.eurprd07.prod.outlook.com>,<5cc766558da767f019d57043d8d759c0@expressmusic.co.uk>
<VI1PR07MB5887CA629E8BDCBB08EFDC5CD86F0@VI1PR07MB5887.eurprd07.prod.outlook.com>,<b377b3ede33623f5e22e8d9a9d0260f3@expressmusic.co.uk>
<VI1PR07MB588756857E5DA5B46192ECDBD86C0@VI1PR07MB5887.eurprd07.prod.outlook.com>,<f79e7f392a6c517a11d47814ef05f89f@expressmusic.co.uk>
<VI1PR07MB5887631C4AB934D3A2753896D86C0@VI1PR07MB5887.eurprd07.prod.outlook.com>,<9ea36ba6bf0609074552e4666cdbb604@expressmusic.co.uk>,<VI1PR07MB58871329980672696308E294D86D0@VI1PR07MB5887.eurprd07.prod.outlook.com>
<VI1PR07MB58876C486800711B967A3AC7D86D0@VI1PR07MB5887.eurprd07.prod.outlook.com>,<0ea55ae89c5a023e95aa0efcd85e17fe@expressmusic.co.uk>
<VI1PR07MB58871C0021C92E78D0AF64BED86D0@VI1PR07MB5887.eurprd07.prod.outlook.com>
Message-ID: <1dcdce1145f385f6727c2955b4eb608c@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
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Hi Sue,
I'm afraid that really is the best price we can offer for a trade in.
In all honesty, the left-handed market is very small and if it was just
for cash we would say no. We always try to keep customers happy with
fair trade-in prices but we still need to allow time/money for it to go
through our workshop etc.
Kind Regards,
Harriet
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG
On 02/07/2020 16:02, sue white wrote:
> Hi
>
> That’s very kind of you would there be any wiggle room on the trade
> in ? the Faith has had a set up with a nice low action making it easy
> to play
>
> I was hoping for £150 plus trade in to cover the cost of the new one
>
> Thank you
>
> Sue
>
> Get Outlook for iOS [1]
> -------------------------
>
> FROM: Express Music <coventry@expressmusic.co.uk>
> SENT: Thursday, July 2, 2020 3:04:47 PM
> TO: soozywhite@hotmail.com <soozywhite@hotmail.com>
> SUBJECT: Re: L/H Tanglewood
>
> Hi Sue,
>
> Yes we do our best to price match any in stock UK shop. I have just
> checked out the Gear4music listing and it's not actually in stock so
> we
> would exclude this price. We can include a non-padded bag with the
> guitar for you at £369.
>
> Kind Regards,
> Harriet
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
> On 02/07/2020 14:59, sue white wrote:
> > Hi Hilary
> >
> > I see on your reviews you offer price match
> >
> > Gear for music is offering this model with a case for 349
> >
> > Is this possible ?
> >
> > Thank you
> >
> > Sue
> >
> > Get Outlook for iOS [1]
> > -------------------------
> >
> > FROM: sue white <soozywhite@hotmail.com>
> > SENT: Thursday, July 2, 2020 1:11:12 PM
> > TO: Express Music <coventry@expressmusic.co.uk>
> > SUBJECT: Re: L/H Tanglewood
> >
> > Thank you
> >
> > I see some U.K. shops offer the optional case as part of the total
> > cost.
> >
> > Seems a bit odd that it’s only the U.K. which doesn’t include
> anyway
> > !
> >
> > I will definitely be ordering it. I’ll be in touch shortly 😀
> >
> > Sue
> >
> > Get Outlook for iOS [1]
> > -------------------------
> >
> > FROM: Express Music <coventry@expressmusic.co.uk>
> > SENT: Thursday, July 2, 2020 12:49:35 PM
> > TO: soozywhite@hotmail.com <soozywhite@hotmail.com>
> > SUBJECT: Re: L/H Tanglewood
> >
> > Hi Sue,
> >
> > Yes of course. If you want to put a deposit of £69 down we can
> order
> > in
> > the TW3 E LH for you. Alternatively you could drop in your Faith
> and
> > we
> > can use that as your deposit. Whatever is easiest for you :)
> >
> > Kind Regards,
> > Harriet
> >
> > Express Music
> > 196 - 204 Binley Road
> > Coventry
> > CV3 1HG
> >
> > On 01/07/2020 20:20, sue white wrote:
> > > Hi
> > >
> > > Would the px on the Faith still be possible ?
> > >
> > > If so I would like to order the lh TW3 E please
> > >
> > > What deposit would you need ?
> > >
> > > Thank you
> > >
> > > Sue
> > >
> > > Get Outlook for iOS [1]
> > > -------------------------
> > >
> > > FROM: Express Music <coventry@expressmusic.co.uk>
> > > SENT: Wednesday, July 1, 2020 5:01:12 PM
> > > TO: soozywhite@hotmail.com <soozywhite@hotmail.com>
> > > SUBJECT: Re: L/H Tanglewood
> > >
> > > Hi Sue,
> > >
> > > Good news yes in stock and they are £369.
> > >
> > > Just leaving for the day now but back in tomorrow 11am if you
> need
> > > us.
> > >
> > > Kind Regards,
> > > Harriet
> > >
> > > Express Music
> > > 196 - 204 Binley Road
> > > Coventry
> > > CV3 1HG
> > >
> > > On 01/07/2020 16:38, sue white wrote:
> > > > Hi
> > > >
> > > > Covid certainly is creating chaos !
> > > >
> > > > Can he get the TW3 E lh? It’s a parlour guitar
> > > >
> > > > I appreciate your patience with this !
> > > >
> > > > Thank you
> > > >
> > > > Sue
> > > >
> > > > Get Outlook for iOS [1]
> > > > -------------------------
> > > >
> > > > FROM: Express Music <coventry@expressmusic.co.uk>
> > > > SENT: Tuesday, June 30, 2020 5:08:30 PM
> > > > TO: soozywhite@hotmail.com <soozywhite@hotmail.com>
> > > > SUBJECT: Re: L/H Tanglewood
> > > >
> > > > I forwarded your email stating the spec you're looking for and
> > > these
> > > > were the only ones he came back with. I presume this is
> because
> > > > nothing
> > > > else is in-stock or available to order. We are finding supply
> to
> > > be
> > > > a
> > > > big issue at the moment as many factories shut due to COVID
> and
> > > > we're
> > > > now starting to see the implications. For example, Yamaha
> don't
> > > have
> > > > a
> > > > single piano or keyboard in stock till at least December!
> > > >
> > > > Have a browse of the in-stock models and let me know what you
> > > think
> > > > :)
> > > >
> > > > Kind Regards,
> > > > Harriet
> > > >
> > > > Express Music
> > > > 196 - 204 Binley Road
> > > > Coventry
> > > > CV3 1HG
> > > >
> > > > On 30/06/2020 16:56, sue white wrote:
> > > > > Hi
> > > > >
> > > > > Thank you so much for the info
> > > > >
> > > > > Does he have no union or crossroads in stock or to order ?
> > > > >
> > > > > Best regards
> > > > >
> > > > > Sue
> > > > >
> > > > > Get Outlook for iOS [1]
> > > > > -------------------------
> > > > >
> > > > > FROM: Express Music <coventry@expressmusic.co.uk>
> > > > > SENT: Tuesday, June 30, 2020 4:34:14 PM
> > > > > TO: soozywhite@hotmail.com <soozywhite@hotmail.com>
> > > > > SUBJECT: Re: L/H Tanglewood
> > > > >
> > > > > Hi Sue,
> > > > >
> > > > > I've spoken with our Tanglewood rep today and he has kindly
> > > given
> > > > us
> > > > > the following info. See below some options for various
> > budgets.
> > > > >
> > > > > Winterleaf TW9 LH
> > > > > Solid Cedar Top superfolk electro cutaway Mahogany back and
> > > sides
> > > > > rrp
> > > > > £369 in stock (see more info in link here:
> > > > > https://www.tanglewoodguitars.co.uk/product/tw9elh/ [2] [2]
> [2]
> > [2] [2]
> > > )
> > > > >
> > > > > Also at the same price is the Winterleaf tw 4 wb lh
> > > > > Solid spruce top mahogany back and sides whiskey barrel
> gloss
> > > > finish
> > > > > £369 in stock (see more info in link here:
> > > > > https://www.tanglewoodguitars.co.uk/product/tw4ewblh/ [3]
> [3] [3]
> > [3]
> > > [3] )
> > > > >
> > > > > Next step down is a roadster super folk cutaway electro
> cedar
> > > top
> > > > > mahogany back and sides rrp £239 in stock (see more info in
> > link
> > > > > here:
> > > > > https://www.tanglewoodguitars.co.uk/product/twr2sfcelh/ [4]
> [4]
> > [4] [4]
> > > [4] )
> > > > >
> > > > > Maybe have a browse at these on Tanglewoods website as it
> > lists
> > > > the
> > > > > details of spec etc. I think I've mentioned previously, we
> can
> > > > order
> > > > > any
> > > > > of these in but would require a small deposit as it's a
> > special
> > > > > order.
> > > > > Look forward to hearing from you.
> > > > >
> > > > > Kind Regards,
> > > > > Harriet
> > > > >
> > > > > Express Music
> > > > > 196 - 204 Binley Road
> > > > > Coventry
> > > > > CV3 1HG
> > > > >
> > > > > On 28/06/2020 21:31, sue white wrote:
> > > > > > No problem at all thanks for your reply
> > > > > >
> > > > > > I would like mahogany or cedar top . Electro acoustic . 14
> > > fret.
> > > > > > Small body .
> > > > > >
> > > > > > Thank you 😊
> > > > > >
> > > > > > Sue
> > > > > >
> > > > > > Get Outlook for iOS [1]
> > > > > > -------------------------
> > > > > >
> > > > > > FROM: Express Music <coventry@expressmusic.co.uk>
> > > > > > SENT: Saturday, June 27, 2020 5:27:39 PM
> > > > > > TO: soozywhite@hotmail.com <soozywhite@hotmail.com>
> > > > > > SUBJECT: Re: L/H Tanglewood
> > > > > >
> > > > > > Hi Sue,
> > > > > >
> > > > > > Apologies I've only just got round to replying to your
> > email.
> > > > It's
> > > > > a
> > > > > > rather busy time here at the moment with just the two
> > members
> > > of
> > > > > > staff.
> > > > > > Tanglewood offices weren't open today so I was unable to
> get
> > > an
> > > > > > answer
> > > > > > on the availability of these models. I will try again to
> get
> > > you
> > > > > an
> > > > > > answer on Tuesday when we're next in the shop.
> > > > > >
> > > > > > I hope you have a nice weekend. Speak soon.
> > > > > >
> > > > > > Kind Regards,
> > > > > > Harriet
> > > > > >
> > > > > > Express Music
> > > > > > 196 - 204 Binley Road
> > > > > > Coventry
> > > > > > CV3 1HG
> > > > > >
> > > > > > On 26/06/2020 14:55, sue white wrote:
> > > > > > > Hi Harriet
> > > > > > >
> > > > > > > Thank you for your reply I would love the guitar you
> have
> > > > > > > recommended but at the moment not able to purchase
> > > > > > >
> > > > > > > If possible a price not too far above trade in
> > > > > > >
> > > > > > > The TWCR OE CROSSROADS IS FIRST CHOICE LH (FINGERS
> > CROSSED!)
> > > > > > >
> > > > > > > TWUF UNION E? LH
> > > > > > >
> > > > > > > TW 130 SM CE LH ? Prob too expensive !
> > > > > > >
> > > > > > > ROADSTER 11 TWRSFCE LH 3rd choice
> > > > > > >
> > > > > > > Could you give me a price on these please
> > > > > > >
> > > > > > > Thank you so much for your help
> > > > > > >
> > > > > > > Best Regards
> > > > > > >
> > > > > > > Sue
> > > > > > >
> > > > > > > -------------------------
> > > > > > >
> > > > > > > FROM: Express Music <coventry@expressmusic.co.uk>
> > > > > > > SENT: 26 June 2020 14:02
> > > > > > > TO: soozywhite@hotmail.com <soozywhite@hotmail.com>
> > > > > > > SUBJECT: Re: L/H Tanglewood
> > > > > > >
> > > > > > > Hi Sue,
> > > > > > >
> > > > > > > Yes, the part-ex price on your Faith is £200 against any
> > > > > in-stock
> > > > > > > models.
> > > > > > >
> > > > > > > I have put a link below to the model we have in-stock
> > which
> > > I
> > > > > > think
> > > > > > > will best suit your needs. It really is a beautiful
> > > > instrument.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&name=tanglewood-twjsfce-lh-left-hand-electro
> [5]
> > [5]
> > > [5]
> > > > [5]
> > > > > [5]
> > > > > > [2]
> > > > > > > [1]
> > > > > > >
> > > > > > > Obviously, if there is a particular model you want that
> we
> > > > don't
> > > > > > > have
> > > > > > > here, we can get hold of any Tanglewood models providing
> > > > they're
> > > > > > in
> > > > > > > stock with Tanglewood Uk. This would be a special order
> so
> > > we
> > > > > > would
> > > > > > > require a deposit before ordering.
> > > > > > >
> > > > > > > I look forward to hearing from you.
> > > > > > >
> > > > > > > Kind Regards,
> > > > > > > Harriet
> > > > > > >
> > > > > > > Express Music
> > > > > > > 196 - 204 Binley Road
> > > > > > > Coventry
> > > > > > > CV3 1HG
> > > > > > >
> > > > > > > On 26/06/2020 10:18, sue white wrote:
> > > > > > > > Good morning
> > > > > > > >
> > > > > > > > Do you have a Tanglewood lh with a mahogany or cedar
> top
> > > > > please?
> > > > > > > > Maybe union or tsf range electro acoustic? Smaller
> body
> > .
> > > 14
> > > > > > fret
> > > > > > > >
> > > > > > > > You quoted (ish) around 200 px on my faith naked Venus
> > > would
> > > > > > this
> > > > > > > be
> > > > > > > > possible please
> > > > > > > >
> > > > > > > > Many thanks
> > > > > > > >
> > > > > > > > Best Regards
> > > > > > > >
> > > > > > > > Sue
> > > > > > > >
> > > > > > > > Get Outlook for iOS [1]
> > > > > > > >
> > > > > > > > Links:
> > > > > > > > ------
> > > > > > > > [1] https://aka.ms/o0ukef [1] [1] [1] [1] [1] [1] [2]
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > Links:
> > > > > > > ------
> > > > > > > [1]
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&name=tanglewood-twjsfce-lh-left-hand-electro
> [6]
> > [6]
> > > [6]
> > > > [6]
> > > > > [6]
> > > > > > [3]
> > > > > > > [2] https://aka.ms/o0ukef [1] [1] [1] [1] [1] [1]
> > > > > >
> > > > > >
> > > > > >
> > > > > > Links:
> > > > > > ------
> > > > > > [1] https://aka.ms/o0ukef [1] [1] [1] [1] [1]
> > > > > > [2]
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&name=tanglewood-twjsfce-lh-left-hand-electro
> [6]
> > [6]
> > > [6]
> > > > [6]
> > > > > [6]
> > > > > > [3]
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [7]
> > [7]
> > > [7]
> > > > [7]
> > > > > [7]
> > > > >
> > > > >
> > > > >
> > > > > Links:
> > > > > ------
> > > > > [1] https://aka.ms/o0ukef [1] [1] [1] [1]
> > > > > [2] https://www.tanglewoodguitars.co.uk/product/tw9elh/ [2]
> [2]
> > [2] [2]
> > > > > [3] https://www.tanglewoodguitars.co.uk/product/tw4ewblh/
> [3] [3]
> > [3]
> > > [3]
> > > > > [4] https://www.tanglewoodguitars.co.uk/product/twr2sfcelh/
> [4]
> > [4] [4]
> > > [4]
> > > > > [5]
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&name=tanglewood-twjsfce-lh-left-hand-electro
> [6]
> > [6]
> > > [6]
> > > > [6]
> > > > > [6]
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [7]
> > [7]
> > > [7]
> > > > [7]
> > > > > [7]
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [8]
> > [8]
> > > [8]
> > > > [8]
> > > >
> > > >
> > > >
> > > > Links:
> > > > ------
> > > > [1] https://aka.ms/o0ukef [1] [1] [1]
> > > > [2] https://www.tanglewoodguitars.co.uk/product/tw9elh/ [2]
> [2] [2]
> > > > [3] https://www.tanglewoodguitars.co.uk/product/tw4ewblh/ [3]
> [3]
> > [3]
> > > > [4] https://www.tanglewoodguitars.co.uk/product/twr2sfcelh/
> [4] [4]
> > [4]
> > > > [5]
> > > >
> > > >
> > >
> > >
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&name=tanglewood-twjsfce-lh-left-hand-electro
> [6]
> > [6]
> > > [6]
> > > > [6]
> > > >
> > > >
> > >
> > >
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [7]
> > [7]
> > > [7]
> > > > [7]
> > > >
> > > >
> > >
> > >
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [8]
> > [8]
> > > [8]
> > > > [8]
> > > >
> > > >
> > >
> > >
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;amp;amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [9]
> > [9]
> > > [9]
> > >
> > >
> > >
> > > Links:
> > > ------
> > > [1] https://aka.ms/o0ukef [1] [1]
> > > [2] https://www.tanglewoodguitars.co.uk/product/tw9elh/ [2] [2]
> > > [3] https://www.tanglewoodguitars.co.uk/product/tw4ewblh/ [3]
> [3]
> > > [4] https://www.tanglewoodguitars.co.uk/product/twr2sfcelh/ [4]
> [4]
> > > [5]
> > >
> > >
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&name=tanglewood-twjsfce-lh-left-hand-electro
> [6]
> > [6]
> > > [6]
> > >
> > >
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [7]
> > [7]
> > > [7]
> > >
> > >
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [8]
> > [8]
> > > [8]
> > >
> > >
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;amp;amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [9]
> > [9]
> > > [9]
> > >
> > >
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;amp;amp;amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [10]
> > [10]
> >
> >
> >
> > Links:
> > ------
> > [1] https://aka.ms/o0ukef [1]
> > [2] https://www.tanglewoodguitars.co.uk/product/tw9elh/ [2]
> > [3] https://www.tanglewoodguitars.co.uk/product/tw4ewblh/ [3]
> > [4] https://www.tanglewoodguitars.co.uk/product/twr2sfcelh/ [4]
> > [5]
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&name=tanglewood-twjsfce-lh-left-hand-electro
> [6]
> > [6]
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [7]
> > [7]
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [8]
> > [8]
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;amp;amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [9]
> > [9]
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;amp;amp;amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [10]
> > [10]
> >
> >
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;amp;amp;amp;amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [11]
>
>
>
> Links:
> ------
> [1] https://aka.ms/o0ukef
> [2] https://www.tanglewoodguitars.co.uk/product/tw9elh/
> [3] https://www.tanglewoodguitars.co.uk/product/tw4ewblh/
> [4] https://www.tanglewoodguitars.co.uk/product/twr2sfcelh/
> [5]
>
> https://www.expressmusic.co.uk/products.asp?code=293303&name=tanglewood-twjsfce-lh-left-hand-electro
> [6]
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [7]
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [8]
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;amp;amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [9]
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;amp;amp;amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [10]
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;amp;amp;amp;amp;name=tanglewood-twjsfce-lh-left-hand-electro
> [11]
>
> https://www.expressmusic.co.uk/products.asp?code=293303&amp;amp;amp;amp;amp;amp;name=tanglewood-twjsfce-lh-left-hand-electro