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Date: Wed, 19 Nov 2025 22:55:02 +0000
From: Support <support@reverb.com>
Reply-To: Support <support@reverb.com>
To: philip graham <hello@expressmusic.co.uk>
Cc: philip graham <sales@expressmusic.co.uk>
Message-ID: <04G4107R75K_691e4ac5a5a0d_14de0756062ce7_sprut@zendesk.com>
In-Reply-To: <04G4107R75K@zendesk.com>
 <04G4107R75K_691cf71e42582_b7e8effc576329_sprut@zendesk.com>
Subject: Conversation with philip graham
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##- Please type your reply above this line -##

<div style=3D'margin-bottom:25px; width: 100% !important; height: auto !i=
mportant; background: #f6870F;' width=3D'100%' height=3D'auto'><img style=
=3D'padding-top:10px; padding-right:25px; padding-bottom:10px; padding-le=
ft:20px' src=3D'https://rvb-img.reverb.com/image/upload/s--Q0w93n9S--/v16=
84358351/CE%20-%20Images/Support%20Logos/reverb.png' alt=3D'Reverb' width=
=3D'279px' height=3D'70px'/></div>---------------------------------------=
-------

Hi Philip,

Thank you for reaching out. This is Levi from Reverb. I wanted to follow =
up regarding your documentation for Order #24285215. I understand how imp=
ortant it is to resolve this matter quickly, and I=E2=80=99m here to help=
 you with it.

Kindly take note that it seems we cannot access the document you provided=
. If you could ensure that the link is set to be viewable by everyone, th=
at would be very helpful.

Please let me know if you have any questions or need further assistance. =
I look forward to hearing from you soon!
 ![](https://www.readreceipt.pro/me?tid=3D9215871&ts=3D2025-11-19T22:54:5=
9.807Z&aid=3D42317059775131&oid=3Dreverb&uuid=3Dc1cf295c-652d-48d8-96da-6=
dd250df8c6f)

Best,

**Levi L.** | Support Specialist<table border=3D'0' cellpadding=3D'10'><t=
body><tr><td style=3D'padding-left: 0; padding-right: 15px;'><a href=3D'h=
ttps://reverb.com' target=3D'_blank'><img width=3D'50' height=3D'50' src=3D=
'https://s1g.s3.amazonaws.com/76696dc05e79ef8cacb0da0f48c3a6e1.jpg' alt =3D=
'Reverb'></a></td><td style=3D'box-sizing:border-box;border-left:2px soli=
d rgb(0,0,0);padding-top:0;padding-bottom:0;padding-left:15px;width:400px=
;'><h2 style=3D'margin-top:10px; margin-bottom:0px; font-size:18px;'>Reve=
rb</h2><p style=3D'padding-left: 0px;margin-top:0px; margin-bottom:10px; =
font-size:14px;'>Support</p><p style=3D'padding-left: 0px;'><a href=3D'ht=
tps://help.reverb.com?utm_source=3D&utm_medium=3Dsignature&utm_campaign=3D=
hc'>Visit the Reverb Help Center</a></p><h4 style=3D'margin-top:5px; marg=
in-bottom:5px;'>BUY | SELL | PLAY</h4><table border=3D'0' cellpadding=3D'=
0'><tbody><tr><td><a href=3D'https://facebook.com/reverbmarket?utm_source=
=3D&utm_medium=3Dsignature&utm_campaign=3Dfacebook' target=3D'_blank'><im=
g width=3D'27' height=3D'27' src=3D'https://s1g.s3.amazonaws.com/e125d92f=
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ps://res.cloudinary.com/reverb-marketing/image/upload/v1707752299/e125d92=
f35d0a623ffa444847a0abf24Xlogo.png' alt=3D'X'></a></td><td><a href=3D'htt=
ps://instagram.com/reverb?utm_source=3D&utm_medium=3Dsignature&utm_campai=
gn=3Dinstagram' target=3D'_blank'><img width=3D'27' height=3D'27' src=3D'=
https://s1g.s3.amazonaws.com/738cbbe8e1ba1714ce300628273d7e6c.png' alt=3D=
'Instagram'></a></td><td><a href=3D'https://youtube.com/user/reverbmarket=
?utm_source=3D&utm_medium=3Dsignature&utm_campaign=3Dyoutube' target=3D'_=
blank'><img width=3D'27' height=3D'27' src=3D'https://s1g.s3.amazonaws.co=
m/c06067b4151f7c4b084dde9e9057e49b.png' alt=3D'YouTube'></a></td></tr></t=
body></table></td></tr></tbody></table>

<p style=3D'margin-top:0px; margin-bottom:25px'><a href=3D'https://reverb=
.app.link/zendesk?utm_source=3D&utm_medium=3Dcallout&utm_campaign=3Dmbl'>=
Buy and sell the gear you love right from your phone -- try the Reverb Ap=
p!</a></p>

<div style=3D'margin-top:0px; width: 100% !important; height: auto !impor=
tant; margin-bottom: 30px; border: dashed #f6870F; border-width: .12em;' =
width=3D'100%' height=3D'auto'></div>









[04G410-7R75K]=

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      <div style=3D"color: #FFFFFF; font-size: 1px; margin-top: -10px; ma=
rgin-bottom: -10px;">##- Please type your reply above this line -##</div>=

      <table width=3D"100%" style=3D"width: 100%; max-width: 620px !impor=
tant; margin-right: auto; margin-left: auto;" align=3D"center">
        <tbody><tr>
          <td>
            <p dir=3D"ltr"></p><div style=3D"margin-bottom:25px; width: 1=
00% !important; height: auto !important; background: #f6870F;" width=3D"1=
00%" height=3D"auto"><img style=3D"padding-top:10px; padding-right:25px; =
padding-bottom:10px; padding-left:20px" src=3D"https://rvb-img.reverb.com=
/image/upload/s--Q0w93n9S--/v1684358351/CE%20-%20Images/Support%20Logos/r=
everb.png" alt=3D"Reverb" width=3D"279px" height=3D"70px"></div><div clas=
s=3D"zd-comment" dir=3D"auto" style=3D"color: #2b2e2f; line-height: 22px;=
 margin: 15px 0;">Hi Philip,<br>&nbsp;<br>Thank you for reaching out. Thi=
s is Levi from Reverb. I wanted to follow up regarding your documentation=
 for Order <a rel=3D"noopener noreferrer" href=3D"https://reverb.zendesk.=
com/agent/tickets/24285215">#24285215</a>. I understand how important it =
is to resolve this matter quickly, and I=E2=80=99m here to help you with =
it.<br>&nbsp;<br>Kindly take note that it seems we cannot access the docu=
ment you provided. If you could ensure that the link is set to be viewabl=
e by everyone, that would be very helpful.<br>&nbsp;<br>Please let me kno=
w if you have any questions or need further assistance. I look forward to=
 hearing from you soon!<br><img src=3D"https://www.readreceipt.pro/me?tid=
=3D9215871&amp;ts=3D2025-11-19T22:54:59.807Z&amp;aid=3D42317059775131&amp=
;oid=3Dreverb&amp;uuid=3Dc1cf295c-652d-48d8-96da-6dd250df8c6f" style=3D"m=
ax-width: 100%;"><br><div class=3D"signature"><p dir=3D"ltr" style=3D"col=
or: #2b2e2f; line-height: 22px; margin: 15px 0;">Best,</p><p dir=3D"ltr" =
style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;"><strong>Levi=
 L.</strong> | Support Specialist</p></div></div><p dir=3D"ltr"></p><tabl=
e border=3D"0" cellpadding=3D"10"><tbody><tr><td style=3D"padding-left: 0=
; padding-right: 15px;"><a href=3D"https://reverb.com" target=3D"_blank">=
<img width=3D"50" height=3D"50" src=3D"https://s1g.s3.amazonaws.com/76696=
dc05e79ef8cacb0da0f48c3a6e1.jpg" alt=3D"Reverb"></a></td><td style=3D"box=
-sizing:border-box;border-left:2px solid rgb(0,0,0);padding-top:0;padding=
-bottom:0;padding-left:15px;width:400px;"><h2 style=3D"margin-top:10px; m=
argin-bottom:0px; font-size:18px;">Reverb</h2><p style=3D"padding-left: 0=
px;margin-top:0px; margin-bottom:10px; font-size:14px;" dir=3D"ltr">Suppo=
rt</p><p style=3D"padding-left: 0px;" dir=3D"ltr"><a href=3D"https://help=
.reverb.com?utm_source=3D&amp;utm_medium=3Dsignature&amp;utm_campaign=3Dh=
c">Visit the Reverb Help Center</a></p><h4 style=3D"margin-top:5px; margi=
n-bottom:5px;">BUY | SELL | PLAY</h4><table border=3D"0" cellpadding=3D"0=
"><tbody><tr><td><a href=3D"https://facebook.com/reverbmarket?utm_source=3D=
&amp;utm_medium=3Dsignature&amp;utm_campaign=3Dfacebook" target=3D"_blank=
"><img width=3D"27" height=3D"27" src=3D"https://s1g.s3.amazonaws.com/e12=
5d92f35d0a623ffa444847a0abf24.png" alt=3D"Facebook"></a></td><td><a href=3D=
"https://twitter.com/reverb?utm_source=3D&amp;utm_medium=3Dsignature&amp;=
utm_campaign=3Dtwitter" target=3D"_blank"><img width=3D"27" height=3D"27"=
 src=3D"https://res.cloudinary.com/reverb-marketing/image/upload/v1707752=
299/e125d92f35d0a623ffa444847a0abf24Xlogo.png" alt=3D"X"></a></td><td><a =
href=3D"https://instagram.com/reverb?utm_source=3D&amp;utm_medium=3Dsigna=
ture&amp;utm_campaign=3Dinstagram" target=3D"_blank"><img width=3D"27" he=
ight=3D"27" src=3D"https://s1g.s3.amazonaws.com/738cbbe8e1ba1714ce3006282=
73d7e6c.png" alt=3D"Instagram"></a></td><td><a href=3D"https://youtube.co=
m/user/reverbmarket?utm_source=3D&amp;utm_medium=3Dsignature&amp;utm_camp=
aign=3Dyoutube" target=3D"_blank"><img width=3D"27" height=3D"27" src=3D"=
https://s1g.s3.amazonaws.com/c06067b4151f7c4b084dde9e9057e49b.png" alt=3D=
"YouTube"></a></td></tr></tbody></table></td></tr></tbody></table><p dir=3D=
"ltr"></p><p style=3D"margin-top:0px; margin-bottom:25px" dir=3D"ltr"><a =
href=3D"https://reverb.com/page/bump">More Views, Faster Sales - Bump You=
r Listing</a></p><p dir=3D"ltr"></p><div style=3D"margin-top:0px; width: =
100% !important; height: auto !important; margin-bottom: 30px; border: da=
shed #f6870F; border-width: .12em;" width=3D"100%" height=3D"auto"></div>=

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