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Date: Thu, 29 Aug 2019 11:35:23 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Faulty fa235e striped ebony
In-Reply-To: <XZ34D5GEWD_5d666bf6949f3_aafe3f8de52bcf20351c_sprut@zendesk.com>
References: <XZ34D5GEWD@zendesk.com>
 <f79e40effc410894bb5ae38d70b2170c@expressmusic.co.uk>
 <XZ34D5GEWD_5d666bf6949f3_aafe3f8de52bcf20351c_sprut@zendesk.com>
Message-ID: <5ce23d339d62a22379d91fbe5d56f1ed@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
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Hi Jonna

After looking at the prices of these online, I think it is better if we 
can get a replacement please.

---
Regards
Ollie
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 28/08/2019 12:56, Jonna (Support) wrote:
> ##- Please type your reply above this line -##
>
>  JONNA (Fender Musical Instruments)
>
>  Aug 28, 12:56 BST
> Hell Ollie,
>
> Thank you for the picture.
>
> Would a 15% discount help you sell it?
>
> Kind regards,
>
> Jonna - Customer Service Team Lead
>
>  COVENTRY
>
>  Aug 23, 16:34 BST
> Hello
>
> We received a Fender fa235e striped ebony yesterday and we noticed
> there is a mark on the treble side shoulder.
> Serial number: iwa1920214
> I have included a picture of the fault
>
> --
> Regards
> Ollie
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
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>  Attachment(s)
>  Fa235.jpg [1]
>
> Your request (199273) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
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> [1]
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> https://fenderemea.zendesk.com/attachments/token/q3vZod901uqFuqemSwWkRzaO8/?name=Fa235.jpg
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