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Date: Fri, 06 Jan 2023 16:43:27 +0000
From: hello@expressmusic.co.uk
To: Outlook Mail Team <ttpmwesolowski@hotmail.com>
Subject: Re: Express Music Enquiry - 5031
In-Reply-To: <LO0P123MB56626EC42243A53836E070E4D9FB9@LO0P123MB5662.GBRP123.PROD.OUTLOOK.COM>
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<fec2b8a551d626c423bc01cd6ba8a8aa@expressmusic.co.uk>
<LO0P123MB56620DBD7C8F2DE276A9C45CD90D9@LO0P123MB5662.GBRP123.PROD.OUTLOOK.COM>
<c93428249b7d890637e672b6188625d0@expressmusic.co.uk>
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<72396a1a6647510bf630019a82fb79b6@expressmusic.co.uk>
<LO0P123MB566232166F031905BE7B3890D9F29@LO0P123MB5662.GBRP123.PROD.OUTLOOK.COM>
<0ade031124b2aabb6aa6cf0125838a2b@expressmusic.co.uk>
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<ace413f73081406da9e4ddc1601293af@expressmusic.co.uk>
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Sorry it was hiding at the bottom. See below :)
Hello Piotr,
Just letting you know we've received the Ukulele today and have emailed
the UK Martin service team to ask for a replacement machine head.
We will be in touch as soon as we hear back from them.
Kind regards.
Tim.
On 2023-01-06 15:49, Outlook Mail Team wrote:
> No text here
>
> Sent from Outlook for Android [1]
> -------------------------
>
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: Friday, January 6, 2023 3:44:02 PM
> To: Outlook Mail Team <ttpmwesolowski@hotmail.com>
> Subject: Re: Express Music Enquiry - 5031
>
> On 2023-01-03 19:44, Outlook Mail Team wrote:
>> This is the tracking number GB-CV32 6RW
>>
>> Piotr
>>
>> Sent from Mail [1] for Windows
>>
>> From: hello@expressmusic.co.uk
>> Sent: 03 January 2023 15:13
>> To: Outlook Mail Team
>> Subject: Re: Express Music Enquiry - 5031
>>
>> Hello Piotr,
>>
>> We're sorry to hear about the problems you are experiencing.
> Following
>>
>> our telephone conversation this morning, we look forward to
> receiving
>> the ukulele back with us here for closer inspection. We will be in
>> touch
>> once we've seen it.
>>
>> Kind Regards,
>> Phil
>>
>> On 2022-12-28 16:03, Outlook Mail Team wrote:
>>> Hi
>>>
>>> One of the tuners in my Ukulele is loose and I cannot tune the UKE
>> It
>>> is the A or 1st string
>>>
>>> What should I do? What is the Martins warranty and what is the
>> return
>>> policy. To be very honest , I am not entirely happy with the way
>> this
>>> instrument sounds and now on top of it , in less than a month the
>>> tuners is broken. I may add I hardly used the Uk as I have 4 of
> them
>>>
>>> Piotr
>>>
>>> Sent from Mail [1] for Windows
>>>
>>> From: hello@expressmusic.co.uk
>>> Sent: 22 November 2022 13:39
>>> To: Outlook Mail Team
>>> Subject: Re: Express Music Enquiry - 5031
>>>
>>> On 2022-11-22 12:41, Outlook Mail Team wrote:
>>>> Is that your PayPal? Your email . If so add the log string and
> give
>>>> me the total for the tenor Martin
>>>>
>>>> Get Outlook for Android [1]
>>>> -------------------------
>>>>
>>>> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>>>> Sent: Tuesday, November 22, 2022 12:35:11 PM
>>>> To: Outlook Mail Team <ttpmwesolowski@hotmail.com>
>>>> Subject: Re: Express Music Enquiry - 5031
>>>>
>>>> On 2022-11-22 12:00, Outlook Mail Team wrote:
>>>>> Do you accept PayPal?
>>>>>
>>>>> Get Outlook for Android [1]
>>>>> -------------------------
>>>>>
>>>>> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>>>>> Sent: Tuesday, November 22, 2022 11:57:27 AM
>>>>> To: ttpmwesolowski@hotmail.com <ttpmwesolowski@hotmail.com>
>>>>> Subject: Re: Express Music Enquiry - 5031
>>>>>
>>>>> On 2022-11-20 20:58, ttpmwesolowski@hotmail.com wrote:
>>>>>> Name: Piotr Wesolowski
>>>>>>
>>>>>> Address: 24 East Pilton Farm Crescent
>>>>>>
>>>>>> Postcode: EH5 2GH
>>>>>>
>>>>>> Telephone: 07449339260
>>>>>>
>>>>>> Email: ttpmwesolowski@hotmail.com
>>>>>>
>>>>>> Enquiry: Is the Martin you're selling at £449 made in Mexico ?
>> Is
>>>>> it
>>>>>> a new instrument. Do you set up ukuleles before shipping ? If so
>>> Is
>>>>> it
>>>>>> possible to have a low G set up?
>>>>>
>>>>> Hello Piotr,
>>>>>
>>>>> Thank you for your inquiry.
>>>>> Yes, the Martin Streetmaster Tenor Ukulele is made in Mexico and
>> if
>>>>> you
>>>>> were to order it along with a set of the Aquila low G strings we
>>>> have
>>>>> in
>>>>> stock we would happily fit them for you before we dispatched it.
>>>>>
>>>>> Kind regards.
>>>>>
>>>>> Tim.
>>>>>
>>>>>
>>>>>
>>>>> Links:
>>>>> ------
>>>>> [1] https://aka.ms/AAb9ysg
>>>> Hi, sorry no, we don't do Paypal.
>>>>
>>>> Regards.
>>>>
>>>> Tim.
>>>>
>>>>
>>>>
>>>> Links:
>>>> ------
>>>> [1] https://aka.ms/AAb9ysg
>>> Hi,
>>>
>>> we do not accept Paypal just credit and debit cards.
>>> Here is a link to the ukulele and the set of low G strings if you
>>> would
>>> like to order them together:
>>>
>>>
>>
> https://www.expressmusic.co.uk/products.asp?code=325196&name=martin-t1-ukulele-streetmaster
> [2]
>> [2]
>>>
>>
> https://www.expressmusic.co.uk/products.asp?code=292511&name=aquila-tenor-ukulele-strings-low-g
> [3]
>> [3]
>>>
>>> regards.
>>>
>>> Tim.
>>>
>>>
>>>
>>> Links:
>>> ------
>>> [1] https://go.microsoft.com/fwlink/?LinkId=550986
>>
>>
>>
>> Links:
>> ------
>> [1] https://go.microsoft.com/fwlink/?LinkId=550986
>> [2]
>>
> https://www.expressmusic.co.uk/products.asp?code=325196&name=martin-t1-ukulele-streetmaster
> [4]
>> [3]
>>
> https://www.expressmusic.co.uk/products.asp?code=292511&name=aquila-tenor-ukulele-strings-low-g
> [5]
>
> Hello Piotr,
>
> Just letting you know we've received the Ukulele today and have
> emailed
> the UK Martin service team to ask for a replacement machine head.
> We will be in touch as soon as we hear back from them.
>
> Kind regards.
>
> Tim.
>
>
>
> Links:
> ------
> [1] https://aka.ms/AAb9ysg
> [2]
> https://www.expressmusic.co.uk/products.asp?code=325196&name=martin-t1-ukulele-streetmaster
> [3]
> https://www.expressmusic.co.uk/products.asp?code=292511&name=aquila-tenor-ukulele-strings-low-g
> [4]
> https://www.expressmusic.co.uk/products.asp?code=325196&amp;name=martin-t1-ukulele-streetmaster
> [5]
> https://www.expressmusic.co.uk/products.asp?code=292511&amp;name=aquila-tenor-ukulele-strings-low-g