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Date: Fri, 03 Apr 2020 15:49:43 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: TNT UK Customer Care <customerservice.gb@tnt.com>
Subject: RE: [EXTERNAL] RE: [EXTERNAL] RE: [EXTERNAL] Re: Urgent Action
Required For Consignment 123737145
In-Reply-To: <zQcgM000000000000000000000000000000000000000000000Q87VKD00yij78aJbS2Gv5zLz7omOpg@sfdc.net>
References: <zQcgM000000000000000000000000000000000000000000000Q87VKD00yij78aJbS2Gv5zLz7omOpg@sfdc.net>
Message-ID: <766beca91b746b223ac3a5e8d663d552@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1
It won't give me any options to save or print. I press create invoice
and it just gives me a green tick and disappears?
Tarrif Code is 9201900000
---
Regards
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG
On 03/04/2020 15:43, TNT UK Customer Care wrote:
> Hi,
>
> I will need a copy of the commercial invoice with the tariff code
> included on there?
>
> I will forward it over to the depot and monitor. If there are any
> further requirements, we will contact you again.
>
> Many Thanks
>
> Amy Brown
> Customer Service Representative
> TNT UK Northern Europe
> Tel: +44 (0)800 100600
> TNT will become FedEx Express
>
> --------------- Original Message ---------------
> FROM: Express Music [coventry@expressmusic.co.uk]
> SENT: 03/04/2020 14:40
> TO: customerservice.gb@tnt.com
> SUBJECT: [EXTERNAL] RE: [EXTERNAL] RE: [EXTERNAL] Re: Urgent Action
> Required For Consignment 123737145
>
> Ok I think we sorted it. I take it we will hear if we need to do
> anything else?
>
> Thanks for your help resolving this
>
> Kind Regards,
> Harriet
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
> On 03/04/2020 14:33, TNT UK Customer Care wrote:
> > Hi,
> >
> > No, if you take a look below it may help you out. The website may
> > state commodity code which is basically a tariff code.
> >
> > Hope this helps.
> >
> >
> > WHAT DO HS CODES LOOK LIKE?
> >
> > HS codes are six digits long, although some countries add extra
> > numbers to the end for further classification. (Like Japan,
> Germany
> > and the US.)
> >
> > Let’s have some examples.
> > Laptops: 8471.30
> > Mobile phones: 8517.12
> > Books: 4901.99
> >
> > Many Thanks
> >
> > Amy Brown
> > Customer Service Representative
> > TNT UK Northern Europe
> > Tel: +44 (0)800 100600
> > TNT will become FedEx Express
> >
> > --------------- Original Message ---------------
> > FROM: Express Music [coventry@expressmusic.co.uk]
> > SENT: 03/04/2020 14:26
> > TO: customerservice.gb@tnt.com
> > SUBJECT: [EXTERNAL] RE: [EXTERNAL] Re: Urgent Action Required For
> > Consignment 123737145
> >
> > Thanks for getting back to me Amy.
> >
> > Does this tariff sound about right to you?
> > TN701
> >
> > ---
> > Regards
> >
> > Express Music
> > 196 - 204 Binley Road
> > Coventry
> > CV3 1HG
> >
> > On 03/04/2020 14:17, TNT UK Customer Care wrote:
> > > Good Afternoon Harriet,
> > >
> > > If you click on the link below, it will direct you to the
> > Government
> > > website.
> > >
> > > This will help you select the correct tariff code.
> > >
> > > https://www.trade-tariff.service.gov.uk/sections [1]
> > >
> > > Many Thanks
> > >
> > > Amy Brown
> > > Customer Service Representative
> > > TNT UK Northern Europe
> > > Tel: +44 (0)800 100600
> > > TNT will become FedEx Express
> > >
> > > --------------- Original Message ---------------
> > > FROM: Express Music [coventry@expressmusic.co.uk]
> > > SENT: 03/04/2020 11:43
> > > TO: customerservice.gb@tnt.com
> > > SUBJECT: [EXTERNAL] Re: Urgent Action Required For Consignment
> > > 123737145
> > >
> > > Morning Amy,
> > >
> > > Thanks for your email. To be totally honest this is the first
> time
> > I
> > > have had to create an invoice for the USA as I have no idea how
> to
> > > find
> > > the Tariff Code.
> > >
> > > Any help on this would be much appreciated.
> > >
> > > Kind Regards,
> > > Harriet
> > >
> > > Express Music
> > > 196 - 204 Binley Road
> > > Coventry
> > > CV3 1HG
> > >
> > > On 03/04/2020 09:17, Customer Service GB wrote:
> > > >
> > > >
> > > > Dear Customer,
> > > >
> > > > Shipment Number
> > > >
> > > > : 123737145
> > > >
> > > > Customer Reference
> > > >
> > > > :
> > > >
> > > > Collection Date
> > > >
> > > > : 02/04/2020 16:00
> > > >
> > > > Collection Address
> > > >
> > > > :
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > Receiver Details
> > > >
> > > > : 215 WILLIAMS PL,CO,
> > > >
> > > >
> > > >
> > > > 80751
> > > >
> > > > Town
> > > >
> > > > : STERLING
> > > >
> > > > Country
> > > >
> > > > : US
> > > >
> > > >
> > > >
> > > > Due to importing regulations to USA, the above shipment has
> > been
> > > > held due to missing information on the commercial invoice.
> > > >
> > > > Please provide a revised commercial invoice including the
> > > additional
> > > > information below:
> > > >
> > > > REQUIRES TARIFF CODE ON THE INVOICE
> > > >
> > > > Please can you also ensure that the invoice also includes all
> > > > information listed below:
> > > >
> > > > Complete Sender/Receiver name address & contact details
> > (telephone
> > > > number or email address)
> > > > Sender VAT number (if not registered, update the invoice
> stating
> > > > “Not VAT registered")
> > > > Receiver Tax ID OR receivers social security number (if
> receiver
> > > is
> > > > private individual) if goods valued over $2500
> > > > Detailed goods description
> > > > Customs Tariff Codes for each listed item
> > > > Details of what the goods are made of (material etc.)
> > > > What the goods are used for
> > > > Quantities per item and goods value (Inc currency)
> > > > Country of origin for all listed items
> > > > Weight of shipment
> > > > Reason for shipping
> > > > Signature and date
> > > > If samples, please state "Marked not for resale" on the
> invoice
> >
> > > >
> > > > Shipping to America should be easy and hassle free but in
> order
> > to
> > > > meet customs requirements you need to be aware of certain
> > > regulations
> > > > that apply to specific products.
> > > > Delays at customs are often due to missing documents or
> > incomplete
> > > > information so it is important that you are aware of any
> > > additional
> > > > requirements.
> > > > To help you get it right first time we have put together
> > guidance
> > > on
> > > > the requirements for different products, helping you avoid
> > delays
> > > at
> > > > customs and get your shipments to where they need to be.
> > > >
> > > > To find out more please visit tnt.com/shiptousa.
> > > >
> > > > Please note: "Although we make every effort to hold the
> > > consignment
> > > > until this is resolved, please note there is potential for the
> > > > freight
> > > > to be returned after 24 hours".
> > > >
> > > > If responding to this email, please reply to all with
> history.
> > > >
> > > > Did you know you can get a quote, book a collection and track
> > your
> > > > shipments online through myTNT [1].
> > > >
> > > > You can also track your shipments online with our mobile app
> > [2].
> > > >
> > > > Yours sincerely,
> > > > Amy Brown
> > > >
> > > > If responding to this email, please reply with history.
> > > >
> > > > FedEx's standard terms and conditions apply to the performance
> > of
> > > all
> > > > services by FedEx. Transit times are subject to the location
> of
> > > > collection and delivery, the weight of the consignment, the
> > > customs
> > > > value of the shipment and the customs clearance procedure.
> > > >
> > > > For more information on FedEx's prices, time sensitive
> services
> > > and
> > > > other requests you can access our website or call your local
> > FedEx
> > > > Customer Service Representative.
> > > >
> > > > Neither the sender of the e-mail, nor FedEx shall be liable to
> > any
> > > > party for any direct, indirect or consequential damages,
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> > > > without limitation, loss of profit, interruption of business
> or
> > > loss
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> > > > expressed are solely those of the author and do not
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> > > > by return email and delete the document.
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> > > > with registered number 1628530 and VAT registered number GB
> 354
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> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > Links:
> > > > ------
> > > > [1] https://my.tnt.com/myTNT/login/LoginInitial.do
> > > > [2] http://tnt.com/app
> > >
> > >
> > >
> > >
> >
> >
>
> ---------------------------------------------------------------------------------------------------------------
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> > > If you are not the intended recipient, please telephone or email
> > the
> > > sender and delete this message and any attachment from your
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>
> ------------------------------------------------------------------------------
> > >
> > >
> > >
> > > Links:
> > > ------
> > > [1] https://www.trade-tariff.service.gov.uk/sections
> >
> >
>
> ref:_00D24KXww._5001p3f8rts:ref