MIME-Version: 1.0
Date: Wed, 21 May 2025 17:05:28 +0100
From: hello@expressmusic.co.uk
To: Lee Waterhouse <lee.waterhouse@me.com>
Subject: Re: Martin 000-18
In-Reply-To: <ADC7A8DA-45DF-4B29-A0CF-72DA84E8D6B0@me.com>
References: <ADC7A8DA-45DF-4B29-A0CF-72DA84E8D6B0@me.com>
Message-ID: <b357f54e0345df9e61954c9ade839ba2@expressmusic.co.uk>
X-Sender: hello@expressmusic.co.uk
Content-Type: text/plain; charset=UTF-8;
 format=flowed
Content-Transfer-Encoding: 8bit

Hi Lee,

Sorry you have an issue with the 000-18, the whit lines look like the 
wax polish that hasn't been cleaned off properly, apologies.
If you can pop it back into us so we can take a closer look, we'll get 
it sorted for you.

Kind regards.
Tim.

On 2025-05-21 15:39, Lee Waterhouse wrote:
> Hi Tim, Phil
> 
> I was handed the Martin for my birthday yesterday, was a good moment!
> 
> Please see attached photo. Wanted to get your view on the finish here.
> Its the top side, where the neck joins the body. There is white line
> and its not as flush fitting as the other side. Doesn’t look right to
> my eyes.
> 
> What do you think?
> 
> Lee
> 
> 
> 
> 
> On 17 Jan 2025, at 14:10, hello@expressmusic.co.uk wrote:
> 
> Yes 10:30 tomorrow is good with me :)
> 
> On 2025-01-17 13:40, Lee Waterhouse wrote:
>> Hi Phil, Tim
>> I’ll be with you about 10:30 tomorrow if that’s ok.
>> On 17 Jan 2025, at 11:03, hello@expressmusic.co.uk wrote:
>> Hi Phil,
>> That's great, if you can give a rough time we'll pop you in the diary.
>> Regards
>> Phil
>> On 2025-01-16 17:49, Lee Waterhouse wrote:
>>> Hi Phil
>>> Yes please. I will to pop in on Saturday in that case, if that’s ok?
>>> Lee
>>> On 16 Jan 2025, at 16:33, hello@expressmusic.co.uk wrote:
>>> Hi Lee
>>> We have just received a small shipment of Martin guitars & there is 
>>> 1x 00018 :)
>>> Shall we keep to one side for you to pop by and take a look before
>>> listing on the site ?
>>> Phil
>>> :)
>>> On 2025-01-07 11:52, Lee Waterhouse wrote:
>>>> Hi Tim
>>>> HNY!
>>>> Has the Martin landed yet? I’m over Leam way on Saturday and was 
>>>> going
>>>> to pop in if it has.
>>>> Thanks
>>>> Lee
>>>> On 23 Nov 2024, at 14:19, Lee Waterhouse <lee.waterhouse@me.com> 
>>>> wrote:
>>>> Great, thank you Tim.
>>>> On 23 Nov 2024, at 14:10, hello@expressmusic.co.uk wrote:
>>>> Hi Lee,
>>>> They are currently out of stock so we are waiting on a container to
>>>> come over from the states. Martin think there is a good chance it 
>>>> will
>>>> be on next months shipment. We have one on order so we can let you
>>>> know as soon as we see it.
>>>> Kind Regards,
>>>> Tim
>>>> On 2024-11-23 14:02, Lee Waterhouse wrote:
>>>>> Hi Tim
>>>>> Have you got an update on the Martin?
>>>>> Cheers
>>>>> Lee
>>>>> On 12 Nov 2024, at 11:55, Lee Waterhouse <lee.waterhouse@me.com> 
>>>>> wrote:
>>>>> Thanks Tim. Please do let me know.
>>>>> On 12 Nov 2024, at 11:28, hello@expressmusic.co.uk wrote:
>>>>> Hi Lee,
>>>>> We actually sold out last week but we have our Martin rep in 
>>>>> tomorrow
>>>>> and we will be getting another one on order. Once we know an eta we
>>>>> will let you know.
>>>>> Kind Regards,
>>>>> Tim
>>>>> Express Music
>>>>> On 2024-11-11 13:49, Lee Waterhouse wrote:
>>>>>> Hi Tim
>>>>>> Do you still have the Martin 000-18 in stock?
>>>>>> Lee
>>>>>> On 10 Sep 2024, at 14:54, L Waterhouse <lee.waterhouse@me.com> 
>>>>>> wrote:
>>>>>> Much appreciated
>>>>>> On 10 Sep 2024, at 14:46, hello@expressmusic.co.uk wrote:
>>>>>> Yes it is 100% worth taking your time over a purchase like that. 
>>>>>> Just
>>>>>> let us know when you want to come over and we will block out some 
>>>>>> time
>>>>>> in the showroom so that it is nice and quiet for you.
>>>>>> Kind Regards,
>>>>>> Tim
>>>>>> Express Music
>>>>>> On 2024-09-10 14:43, L Waterhouse wrote:
>>>>>>> Cheers, very helpful. I mentioned to my wife that I may have 
>>>>>>> found my
>>>>>>> birthday present…
>>>>>>> I’ll take you up on the offer of popping back and having another 
>>>>>>> look,
>>>>>>> it’s a big purchase, gotta be right!
>>>>>>> On 10 Sep 2024, at 12:01, hello@expressmusic.co.uk wrote:
>>>>>>> OK got you : )
>>>>>>> The Martin 000-18 is the most similar to your Yamaha.
>>>>>>> Tim
>>>>>>> On 2024-09-10 11:53, L Waterhouse wrote:
>>>>>>>> Hi Tim
>>>>>>>> Sorry, maybe my question wasn’t that clear!
>>>>>>>> I like the size of the yamaha, it seems comfortable for me. Is 
>>>>>>>> the 000
>>>>>>>> or 00 closest in form to the Yamaha?
>>>>>>>> Cheers
>>>>>>>> Lee
>>>>>>>> On 10 Sep 2024, at 11:39, hello@expressmusic.co.uk wrote:
>>>>>>>> Hi Lee & Joe,
>>>>>>>> Glad to hear you are getting on well with the new guitar.
>>>>>>>> The closest comparison to the Martin 000-18 would definitely be 
>>>>>>>> the 00-18.
>>>>>>>> If you want to pop back and go through any other options, just 
>>>>>>>> let me know.
>>>>>>>> Kind Regards,
>>>>>>>> Tim
>>>>>>>> Express Music
>>>>>>>> On 2024-09-08 23:01, L Waterhouse wrote:
>>>>>>>>> Hi Tim
>>>>>>>>> Good to meet you yesterday. Joe (and me!) are enjoying the new 
>>>>>>>>> guitar.
>>>>>>>>> Re the Martin 000-18, is this a similar size body to the Yamaha 
>>>>>>>>> or is
>>>>>>>>> a closer comparison the 00-18?
>>>>>>>>> Cheers
>>>>>>>>> Lee
>>>>>>>>> On 5 Sep 2024, at 11:21, L Waterhouse <lee.waterhouse@me.com> 
>>>>>>>>> wrote:
>>>>>>>>> That’s great!
>>>>>>>>> On 5 Sep 2024, at 11:08, hello@expressmusic.co.uk wrote:
>>>>>>>>> Hi Lee,
>>>>>>>>> Ok great, I've popped you in the diary for about 2ish, let me 
>>>>>>>>> know if
>>>>>>>>> you'd prefer a different time.
>>>>>>>>> Regards.
>>>>>>>>> Tim.
>>>>>>>>> On 2024-09-04 17:06, L Waterhouse wrote:
>>>>>>>>>> Thanks Tim. The natural looks lovely. Are we able to come over 
>>>>>>>>>> and
>>>>>>>>>> have a play on Saturday afternoon?
>>>>>>>>>> On 4 Sep 2024, at 16:14, hello@expressmusic.co.uk wrote:
>>>>>>>>>> Hi Lee,
>>>>>>>>>> Here's a link to the website with all the ones we have in 
>>>>>>>>>> stock:
>>>>>>>>>> https://www.expressmusic.co.uk/products.asp?search=apx
>>>>>>>>>> Hope this helps.
>>>>>>>>>> Regards.
>>>>>>>>>> Tim.
>>>>>>>>>> On 2024-09-04 15:30, L Waterhouse wrote:
>>>>>>>>>>> Hi Tim
>>>>>>>>>>> Thanks for coming back to me. What colours do you have in 
>>>>>>>>>>> stock? I can
>>>>>>>>>>> then find some images to show my son.
>>>>>>>>>>> Cheers
>>>>>>>>>>> Lee
>>>>>>>>>>> On 4 Sep 2024, at 11:25, hello@expressmusic.co.uk wrote:
>>>>>>>>>>> Hi Lee,
>>>>>>>>>>> Thanks for getting in touch.
>>>>>>>>>>> Unfortunately, we don't have any of the satin finishes in 
>>>>>>>>>>> stock which
>>>>>>>>>>> is why they are a bit cheaper.
>>>>>>>>>>> We will offer you a slightly better price on the high gloss 
>>>>>>>>>>> finishes
>>>>>>>>>>> at £285.00 if that helps.
>>>>>>>>>>> Let me know what you think.
>>>>>>>>>>> Kind regards.
>>>>>>>>>>> Tim.
>>>>>>>>>>> On 2024-09-03 23:12, L Waterhouse wrote:
>>>>>>>>>>>> Hi
>>>>>>>>>>>> I’ve been recommended to you by Tom Harisson.
>>>>>>>>>>>> I need to source my son a new guitar and Tom made a few 
>>>>>>>>>>>> suggestions,
>>>>>>>>>>>> pointing me in the direction of the Yamaha APX600 
>>>>>>>>>>>> electro-acoustic
>>>>>>>>>>>> because some of his students play this and seem to get along 
>>>>>>>>>>>> well with
>>>>>>>>>>>> it.
>>>>>>>>>>>> I was originally looking at the Yamaha JR2 which is a fair 
>>>>>>>>>>>> bit cheaper.
>>>>>>>>>>>> Before I make an appointment for us to come and try it out, 
>>>>>>>>>>>> I was
>>>>>>>>>>>> wondering if you would be prepared to price match 
>>>>>>>>>>>> ‘gear4music’ who are
>>>>>>>>>>>> offering this for £267?
>>>>>>>>>>>> Many thanks
>>>>>>>>>>>> Lee