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Date: Fri, 25 Aug 2023 14:00:43 +0100
From: hello@expressmusic.co.uk
To: Parcelforce Worldwide <vat@parcelforce.co.uk>
Subject: Re: VAT receipt needed please [Reference 230824-002017]
In-Reply-To: <RNTT.AvNVvwqwDv8S~SQtGvYe~yJjJv8q~9X~M6t6ljj~Pv_z.1692967042.wB~AG9I10DPUGzU!@webln03.int.rightnowtech.com>
References: <RNTT.AvNVvwqwDv8S~SQtGvYe~yJjJv8q~9X~M6t6ljj~Pv_z.1692967042.wB~AG9I10DPUGzU!@webln03.int.rightnowtech.com>
Message-ID: <1ea03d7ff0ea9e0e7e3e3ef0b5829028@expressmusic.co.uk>
X-Sender: hello@expressmusic.co.uk
Content-Type: text/plain; charset=UTF-8;
 format=flowed
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Hi,

We didn't get a confirmation email. It was booked on the parcel force 
website?

Any help much appreciated.

It was collected today but we just need a VAT receipt for our accounts.

Kind Regards,
Harriet

On 2023-08-25 13:37, Parcelforce Worldwide wrote:
> SUBJECT: VAT RECEIPT NEEDED PLEASE
> 
>  Reference # 230824-002017
> 
> Response By E-mail (Darren) (25/08/2023 01.37 PM)
> 
> Good afternoon,
> 
> Your VAT invoice can be found via a link on the order confirmation
> email you would have received when you booked your parcel. If you
> haven’t received this email, please check your Junk folder in the
> first instance.
> 
> If you are a registered customer you can also download your VAT
> invoice by accessing this link [1] and providing your PFW reference
> number and postcode or email address. If you are not a registered
> customer or if you continue to have issues, you can access further
> information and support, via the Live Help team, here [2].
> 
> If you are the sender, and still unable to retrieve your documents,
> please contact support@send.parcelforce.com to make your request for a
> VAT invoice.
> 
> The consignment is a Parcel2Go shipment, for which we are unable to
> produce a receipt.
> 
> VAT Response Team
> Parcelforce Worldwide
> 
> Auto-Response By (Administrator) (24/08/2023 03.12 PM)
> 
> Thank you for your email.
> 
> Just to let you know that we've got your email, and it will be
> allocated to one of our Customer Experience advisors who will aim to
> get back to you as soon as possible. Our office opening hours are
> Monday - Friday, 8am to 6pm.
> 
> Customer By Service Email (Elda .) (24/08/2023 03.12 PM)
>  Good Afternoon,
> 
> Thank you for your email. I have copied in the right department for
> your enquiry.
> 
> @VAT Can you please assist the customer?
> 
> Kind Regards
> Elda
> 
> ------------------------------------------------------------------------------
> Elda Kulo
> Central Customs Bureau
> Parcelforce Worldwide
> www.parcelforce.com
> 
> Classified: RMG - Internal
> 
> -----Original Message-----
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: 24 August 2023 15:02
> To: Compliance <Compliance@parcelforce.co.uk>
> Subject: VAT receipt needed please
> 
> Please can we have a confirmation email and VAT receipt for the
> following order. 6355707
> 
> We are yet to receive anything?
> 
> Tracking number:UX9610154
> Sender:
> Express Music
> B2 & B3 Quarry Park
> Old Milverton Lane
> Leamington Spa
> CV32 6RW
> 
> Reciever:
> Brian Smith
> 33 Seapark
> Castlerock
> COLERAINE
> BT51 4TH
> 
> Kind Regards,
> Express Music
> 01926 808982
> 
> Kind Regards,
> Phil, Tim & Harriet
> 
> Express Music
> B2 & B3 Quarry Park
> Old Milverton Lane
> Leamington Spa
> CV32 6RW
> 
> 01926 808982
> 
> ________________________________
> **********************************************************************
> This email and any attachments are confidential, and may be legally
> privileged, and are intended for the addressee only. If you are not
> the named recipient, you must not use, disclose, reproduce, copy or
> distribute the contents of this communication. If you have received
> this in error, please contact the sender and then delete this email
> from your system. The content of emails sent to or from a Royal Mail
> Group account may be scanned to protect the security of our systems,
> to ensure the use of our systems is in compliance with Royal Mail
> Group policies or to protect confidential information. Any personal
> information that you provide to Royal Mail Group will be processed in
> accordance with our Privacy
> Notice<https://www.royalmail.com/privacy-notice>
> 
> ROYAL MAIL GROUP LIMITED registered in England and Wales at 185
> Farringdon Road, London, EC1A 1AA with the registered company number
> 04138203
> 
> **********************************************************************
> 
> 
> Send a Parcel [3] 		 [3]
> 
> Track your parcel [4] 		 [4]
> 
> Here to help [5] 		 [5]
> 
>  [6]
> 
>  [7]
> 
>  [8]
> 
>  [9]
> 
> Parcelforce Worldwide, Parcelforce and the Parcelforce Worldwide globe
> logo are registered trade marks of Royal Mail Group Ltd.
> 
> Parcelforce Worldwide and Parcelforce are trading names of Royal Mail
> Group Ltd. Registered Number 4138203. Registered in England and Wales.
> 
> 
> Registered office: 185 Farringdon Road, London, EC1A 1AA.
> 
> This email and any attachments are confidential and intended for the
> addressee only. If you are not the named recipient, you must not use,
> disclose, reproduce or distribute the contents of this communication.
> If you have received this email in error, please contact the sender
> and then delete this email from your system.
> 
> Parcelforce Worldwide is a trading name of Royal Mail Group plc.
> Registered in England and Wales. Registered number: 4138203.
> Registered office at 185 Farringdon Road, London, EC1A 1AA.
> 
>  [---002:003469:15304---]
> 
> Links:
> ------
> [1] 
> https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsend.parcelforce.com%2Fhelp-centre%2Fparcels%2Fquestion%2Faccount%2Fwhere-can-i-download-my-invoice-for-payment&amp;data=04%7C01%7Cvat%40parcelforce.co.uk%7C547ac8505fdc49c7315d08d9a854b5d1%7C7a08210890dd41acbe419b8feabee2da%7C0%7C0%7C637725904046869294%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=qVAwdxDV4ShsIrha2oqmJd2MptoEt8gEy6RokSW49xQ%3D&amp;reserved=0
> [2] 
> https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsend.parcelforce.com%2Fhelp-centre%2Fparcels%2Fquestion%2Faccount%2Fim-having-issues-downloading-my-invoice-for-payment&amp;data=04%7C01%7Cvat%40parcelforce.co.uk%7C547ac8505fdc49c7315d08d9a854b5d1%7C7a08210890dd41acbe419b8feabee2da%7C0%7C0%7C637725904046879290%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=SDPtrH9D%2B%2FB7ZwW5C545uj9p8Stvy30hAq44bohmI1E%3D&amp;reserved=0
> [3] https://www.parcelforce.com/sending-parcel
> [4] https://www.parcelforce.com/track-trace
> [5] https://www.parcelforce.com/help-and-advice
> [6] https://www.facebook.com/ParcelforceWorldwide
> [7] https://twitter.com/parcelforce
> [8] https://itunes.apple.com/gb/app/parcelforce-worldwide/id1291339537
> [9] 
> https://play.google.com/store/apps/details?id=com.parcelforce.myparcellive2