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Date: Tue, 23 Jun 2020 14:17:19 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: "LIANG, STEVIE (PGT)" <Jiantong.Liang@warwick.ac.uk>
Subject: Re: A REQUEST FOR INTERNATIONAL SHIPPING
In-Reply-To: <DB3PR0102MB36422F5CCFEA2F5871840974C9940@DB3PR0102MB3642.eurprd01.prod.exchangelabs.com>
References: <DB3PR0102MB36422F5CCFEA2F5871840974C9940@DB3PR0102MB3642.eurprd01.prod.exchangelabs.com>
Message-ID: <19cc06546cd106f870af06fa83514aec@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
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Hey Stevie,

Thanks for your message. Hope you and your family are keeping well.

I will do my best to help you :)
Could you please provide me with an address so I can get you an 
accurate quote for shipping your guitar to you.

Kind Regards,
Harriet

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 23/06/2020 05:09, LIANG, STEVIE (PGT) wrote:
> Hi,
>
>  My name is Stevie, an international student in Coventry, who bought
> a Taylor GS mini guitar on your beautiful shop last year (September
> 27).
>
>  After the breakout of COVID-19 in the UK, I've returned to China in
> March. But unfortunately, I didn't take my guitar. It seems that the
> situation now won't allow me to fly to the UK again and bring it back
> for a very long period…
>
>  Therefore, I got some thoughts. Could you please do me a favor?
> First, I sincerely want to ask you for helping me to ship the guitar
> to China. Before I contact you, I plan to ask my friends to find DHL
> or EMS directly. But my friends in the UK don't know how to case and
> package a guitar for cargo damage prevention properly. At the same
> time, I don't trust package & casing services of DHL and EMS (even if
> they may provide) either. However, after revisiting your website, I
> notice that you are proficient and have abundant experiences in
> instrument shipping (to mainland UK and abroad). I am pretty much
> confident in your package service. If you could help me, I will ask 
> my
> friends to bring the guitar to your store. Then, I will pay all the
> charge (not only the cost of shipment but also the cost of packing
> materials), since I love that guitar and I want to play again.
>
>  Secondly, if you couldn't help me, I wonder if I can sell the guitar
> to you. I only play for 6 months. The guitar is almost brand-new
> without a scratch. But this is a very, very reluctant option for me
> honestly because the reason why I turn to you is wanting to get it
> back but not sell it.
>
>  By the way, will I pay tax if the person-used guitar is shipped to 
> China?
>
>  Again, thank you for reading through my request, and I am waiting
> for your reply!
>
>  Best Regards,
>
>  Stevie