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Date: Thu, 02 Apr 2026 11:32:06 +0100
From: hello@expressmusic.co.uk
To: steelfish44@gmail.com
Subject: Re: FedEx proof of delivery and GPS delivery coordinates
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😂 Yes should be interesting!

On 2026-04-02 11:29, Joe Harrison wrote:
> Thanks Phil. Appreciate it. Like I say I know it’s not your fault.
> 
> I’m semi amused to see how well that fedex guy gets on trying to get
> that guitar back. The family at 23 Maybank yesterday were in full on
> Trump denial mode yesterday when I asked them.
> 
> Cheers
> Joe.
> 
> On Thu, 2 Apr 2026 at 11:21, <hello@expressmusic.co.uk> wrote:
> 
>> Hi Joe,
>> 
>> FedEx say they'll coming back to collect the parcel's from both
>> addresses today and swapping them over, so we'll see what happens.
>> We'll keep an eye on it, but obviously, let us know if you get any
>> news
>> first.
>> 
>> Thanks.
>> Phil
>> On 2026-04-01 18:54, Joe Harrison wrote:
>>> Hi Phil,
>>> 
>>> I have some what's probably bad news for the pair of us. I took a
>> trip
>>> to those coordinates and 23 Maybank Rd (it is just a few mins
>> drive
>>> from my house - about the length of time between my 'it's been
>> signed
>>> for notification' and our phone call earlier in fact).
>>> 
>>> I knocked on the door and asked politely for my parcel and asked
>> if
>>> they had received anything today. The kind people at 23 flatly
>> denied
>>> having received any parcels today and certainly didn't have mine.
>> I
>>> left.
>>> 
>>> I'd left their parcel in my car to do a swap in the event that
>> they'd
>>> give me my parcel, I still have it.
>>> 
>>> I've attached a pic of the house, geo-tagged. Not sure if that is
>>> going to be of any use to Fedex or speed things up, but at this
>> stage
>>> the chances of either of us getting that strat is pretty
>> negligible
>>> given the response of the people at Maybank Rd.
>>> 
>>> Absolutely not your fault as I know Fedex are 100% to blame and
>>> incompetent - but I'd really appreciate you harassing Fedex so
>> they do
>>> admit their mistake, pay you the insured value so I can get a
>> refund.
>>> Any evidence/ring footage etc you need to support that just let me
>>> know and I'll do whatever is needed for you.
>>> 
>>> Thanks in advance.
>>> Joe
>>> 
>>> On Wed, 1 Apr 2026 at 15:41, <hello@expressmusic.co.uk> wrote:
>>> 
>>>> Good work detective Joe!
>>>> 
>>>> We will keep you updated.
>>>> 
>>>> On 2026-04-01 15:39, Joe Harrison wrote:
>>>>> Just figured out how to get my long/lat as well. Hopefully there
>>>> will
>>>>> be no argument from Fedex that they've made a mistake (I also
>> have
>>>>> Ring camera capturing when they've delivered the other guy's
>>>> parcel to
>>>>> me). Some more ammunition for you.
>>>>> 
>>>>> And here's my front door (attached).
>>>>> 
>>>>> On Wed, 1 Apr 2026 at 15:22, <hello@expressmusic.co.uk> wrote:
>>>>> 
>>>>>> Hi Joe,
>>>>>> 
>>>>>> Just spoken with FedEx and they are on the case as a matter of
>>>>>> urgency
>>>>>> which is great.
>>>>>> 
>>>>>> Please can you let me know the tracking number on the parcel
>> you
>>>>>> received from FedEx today?
>>>>>> 
>>>>>> Kind Regards,
>>>>>> Phil
>>>>>> Express Music
>>>>>> 
>>>>>> -------- Original Message --------
>>>>>> Subject: FedEx proof of delivery and GPS delivery coordinates
>>>>>> Date: 2026-04-01 15:07
>>>>>> From: hello@expressmusic.co.uk
>>>>>> To: steelfish44@gmail.com
>>>>>> 
>>>>>> Hi Joe,
>>>>>> 
>>>>>> Thanks for the call just now.
>>>>>> 
>>>>>> These are the coordinates that FedEx are saying it was
>> delivered
>>>>>> too:
>>>>>> 53°40'3.4"N, 1°28'47.1"W
>>>>>> 
>>>>>> We have just opened a FedEx case to say it is missing. Case
>>>> number:
>>>>>> C-233700733
>>>>>> 
>>>>>> Let's hope this one is resolved smoothly!
>>>>>> 
>>>>>> We are at the shop till 5pm if you need us, just call me.
>>>>>> 
>>>>>> Phil
>>>>>> Express Music