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Date: Thu, 27 Nov 2025 21:24:01 +0000
From: Support <support@reverb.com>
Reply-To: Support <support@reverb.com>
To: philip graham <hello@expressmusic.co.uk>
Message-ID: <04G4107R75K_6928c17151d04_55eb5cf684ffa5_sprut@zendesk.com>
In-Reply-To: <bd3ed22c88c7569a374a39a9d20ad139@expressmusic.co.uk>
<04G4107R75K_69277e106c4e_3cc2b2715a450f_sprut@zendesk.com>
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<04G4107R75K_691f9fe3ea5b4_55a0d632afa390_sprut@zendesk.com>
<04G4107R75K_691e4ac5a5a0d_14de0756062ce7_sprut@zendesk.com>
<bd3ed22c88c7569a374a39a9d20ad139@expressmusic.co.uk>
<e71d869440cc657f475cc30d5cf11413@expressmusic.co.uk>
Subject: Conversation with philip graham
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=3D'279px' height=3D'70px'/></div>---------------------------------------=
-------
Hey Philip,
I hope you're doing well! I wanted to follow up regarding your concern an=
d see if you still need assistance. I truly understand how frustrating it=
can be to wait for a resolution, and I want you to know that I'm here to=
support you through this process.
If you have reviewed my last email, please don=E2=80=99t hesitate to reac=
h out if you have any questions or if there=E2=80=99s anything else I can=
assist you with. Your satisfaction is very important to me, and I=E2=80=99=
m committed to ensuring everything is resolved to your satisfaction.
Please note, if we don=E2=80=99t hear back from you within 24 hours, we w=
ill need to close this ticket and mark it as resolved. However, I truly h=
ope to hear from you soon!
Thank you for your understanding and patience!
Best,
**Levi L.** | Support Specialist<table border=3D'0' cellpadding=3D'10'><t=
body><tr><td style=3D'padding-left: 0; padding-right: 15px;'><a href=3D'h=
ttps://reverb.com' target=3D'_blank'><img width=3D'50' height=3D'50' src=3D=
'https://s1g.s3.amazonaws.com/76696dc05e79ef8cacb0da0f48c3a6e1.jpg' alt =3D=
'Reverb'></a></td><td style=3D'box-sizing:border-box;border-left:2px soli=
d rgb(0,0,0);padding-top:0;padding-bottom:0;padding-left:15px;width:400px=
;'><h2 style=3D'margin-top:10px; margin-bottom:0px; font-size:18px;'>Reve=
rb</h2><p style=3D'padding-left: 0px;margin-top:0px; margin-bottom:10px; =
font-size:14px;'>Support</p><p style=3D'padding-left: 0px;'><a href=3D'ht=
tps://help.reverb.com?utm_source=3D&utm_medium=3Dsignature&utm_campaign=3D=
hc'>Visit the Reverb Help Center</a></p><h4 style=3D'margin-top:5px; marg=
in-bottom:5px;'>BUY | SELL | PLAY</h4><table border=3D'0' cellpadding=3D'=
0'><tbody><tr><td><a href=3D'https://facebook.com/reverbmarket?utm_source=
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g width=3D'27' height=3D'27' src=3D'https://s1g.s3.amazonaws.com/e125d92f=
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n=3Dtwitter' target=3D'_blank'><img width=3D'27' height=3D'27' src=3D'htt=
ps://res.cloudinary.com/reverb-marketing/image/upload/v1707752299/e125d92=
f35d0a623ffa444847a0abf24Xlogo.png' alt=3D'X'></a></td><td><a href=3D'htt=
ps://instagram.com/reverb?utm_source=3D&utm_medium=3Dsignature&utm_campai=
gn=3Dinstagram' target=3D'_blank'><img width=3D'27' height=3D'27' src=3D'=
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body></table></td></tr></tbody></table>
<p style=3D'margin-top:0px; margin-bottom:25px'><a href=3D'https://reverb=
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Buy and sell the gear you love right from your phone -- try the Reverb Ap=
p!</a></p>
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tant; margin-bottom: 30px; border: dashed #f6870F; border-width: .12em;' =
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[04G410-7R75K]=
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<td>
<p dir=3D"ltr"></p><div style=3D"margin-bottom:25px; width: 1=
00% !important; height: auto !important; background: #f6870F;" width=3D"1=
00%" height=3D"auto"><img style=3D"padding-top:10px; padding-right:25px; =
padding-bottom:10px; padding-left:20px" src=3D"https://rvb-img.reverb.com=
/image/upload/s--Q0w93n9S--/v1684358351/CE%20-%20Images/Support%20Logos/r=
everb.png" alt=3D"Reverb" width=3D"279px" height=3D"70px"></div><div clas=
s=3D"zd-comment" dir=3D"auto" style=3D"color: #2b2e2f; line-height: 22px;=
margin: 15px 0;">Hey Philip,<br> <br>I hope you're doing well! I wa=
nted to follow up regarding your concern and see if you still need assist=
ance. I truly understand how frustrating it can be to wait for a resoluti=
on, and I want you to know that I'm here to support you through this proc=
ess.<br> <br>If you have reviewed my last email, please don=E2=80=99=
t hesitate to reach out if you have any questions or if there=E2=80=99s a=
nything else I can assist you with. Your satisfaction is very important t=
o me, and I=E2=80=99m committed to ensuring everything is resolved to you=
r satisfaction.<br> <br>Please note, if we don=E2=80=99t hear back f=
rom you within 24 hours, we will need to close this ticket and mark it as=
resolved. However, I truly hope to hear from you soon!<br> <br>Than=
k you for your understanding and patience!<br><img src=3D"https://www.rea=
dreceipt.pro/me?tid=3D9215871&ts=3D2025-11-27T21:24:00.037Z&aid=3D=
42317059775131&oid=3Dreverb&uuid=3D2b07008f-d777-49bd-8e1b-167b18=
0a32f4" style=3D"max-width: 100%;"><br><div class=3D"signature"><p dir=3D=
"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">Best,<=
/p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15p=
x 0;"><strong>Levi L.</strong> | Support Specialist</p></div></div><p dir=
=3D"ltr"></p><table border=3D"0" cellpadding=3D"10"><tbody><tr><td style=3D=
"padding-left: 0; padding-right: 15px;"><a href=3D"https://reverb.com" ta=
rget=3D"_blank"><img width=3D"50" height=3D"50" src=3D"https://s1g.s3.ama=
zonaws.com/76696dc05e79ef8cacb0da0f48c3a6e1.jpg" alt=3D"Reverb"></a></td>=
<td style=3D"box-sizing:border-box;border-left:2px solid rgb(0,0,0);paddi=
ng-top:0;padding-bottom:0;padding-left:15px;width:400px;"><h2 style=3D"ma=
rgin-top:10px; margin-bottom:0px; font-size:18px;">Reverb</h2><p style=3D=
"padding-left: 0px;margin-top:0px; margin-bottom:10px; font-size:14px;" d=
ir=3D"ltr">Support</p><p style=3D"padding-left: 0px;" dir=3D"ltr"><a href=
=3D"https://help.reverb.com?utm_source=3D&utm_medium=3Dsignature&=
utm_campaign=3Dhc">Visit the Reverb Help Center</a></p><h4 style=3D"margi=
n-top:5px; margin-bottom:5px;">BUY | SELL | PLAY</h4><table border=3D"0" =
cellpadding=3D"0"><tbody><tr><td><a href=3D"https://facebook.com/reverbma=
rket?utm_source=3D&utm_medium=3Dsignature&utm_campaign=3Dfacebook=
" target=3D"_blank"><img width=3D"27" height=3D"27" src=3D"https://s1g.s3=
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https://youtube.com/user/reverbmarket?utm_source=3D&utm_medium=3Dsign=
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dy></table><p dir=3D"ltr"></p><p style=3D"margin-top:0px; margin-bottom:2=
5px" dir=3D"ltr"><a href=3D"https://reverb.app.link/zendesk?utm_source=3D=
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